Onsite Field Service EngineerOrion Talent • Atlanta, GA, United States
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Onsite Field Service Engineer
Orion Talent • Atlanta, GA, United States
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job_description.job_card.job_descriptionIntermediate level of knowledge in the proper use of the following : Mechanical : Torque Wrenches; Precision Gauges & Levels; Vernier Scales, Calipers and Micrometers; Drills, Saws, Taps and Dies; Lubrication and Adhesives Electrical : Digital Multi-Meter, Oscilloscopes, Circuit / Component tooling; Soldering Desired Military Experience in the following : Nuclear power plant, Airframe & power plant, Avionics, Ground support equipment maintenance, Medical devices, Electrical maintenance Experience in the semiconductor field service / maintenance : Ion Implant, CVD, Etch, PVD, Photolithography Compensation : $83K-$90K + 15% shift diff, + OT and yearly bonus. 1st year W-2 should be $100K+ Benefits : Robust benefits package including 401K with Co. match $1 for $1 up to 6%
Description
Responsibilities include :
- Provide highly visible customer support through the performance of on-site installation of proton therapy equipment and ancillary devices, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
- Check out and approve operational quality of system equipment and instruct customers in the operation and maintenance of the system.
- Serve as company liaison with customer on administrative / technical matters for assigned projects.
- Interpret customers' needs and clarify where responsibility for problem resolution falls.
- May include any aspect of field support, and is not limited to system hardware and software, PCs, and networking / wireless networking. Installs and upgrades a wide range of complex and advanced company products according to technical documentation and company guidelines to ensure that customer's equipment operates efficiently.
- Demonstrate to customer equipment operation and specification according to Customer Acceptance Procedure (CAP). Instruct customers in operation / basic maintenance of VMS products.
- May coordinate and review the activities of a small group of Installation Representatives.
Requirements :
Benefits :
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