Talent.com
Customer Service Representative
Customer Service RepresentativeDAIOHS U.S.A., INC. • Fresno, CA, US
Customer Service Representative

Customer Service Representative

DAIOHS U.S.A., INC. • Fresno, CA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Description :

At First Choice Coffee Services , we’re on a mission to fuel workplaces across the nation with unbeatable customer service and top-quality office coffee solutions. For nearly 50 years, we've proudly served businesses throughout the U.S., delivering premium coffee experiences right to their break rooms.

We're currently seeking a Customer Service Representative to join our growing team! If you're energized by a fast-paced environment and have a passion for delivering great service, we’d love to hear from you.

Why Join Us?

  • Be part of a trusted, established company
  • Enjoy a supportive, team-oriented work culture
  • Take pride in helping businesses stay fueled and focused

Bring your drive, reliability, and commitment to excellence— and let’s brew success together!

What you'll be doing – The Role :

  • Processes incoming calls and emails, including customer orders submitted by telephone, email, and fax.
  • Relays all customers concerns and requests related to products, services, and equipment to the appropriate Daiohs team members, in a timely fashion.
  • Generates daily manifests for Route Drivers and Service Technicians using the Company’s specialized computer software.
  • Checks in with Route Drivers at the end of the workday and reconciles all customer funds received during deliveries.
  • Dispatches Service Technicians to respond to repair calls and coordinates service installations.
  • Makes regular calls to accounts with outstanding balances and assists in maintaining accounts receivable over 60 days and attrition at five percent or less.
  • Processes and applies payments to customer accounts
  • Communicates sales leads to appropriate branch personnel.
  • Provides backup support with daily sales reports, bank accounts, and month-end processes in supervisor’s absence.
  • Keeps records of customer interactions, processes customer accounts, and files documents.
  • Develops and demonstrates thorough knowledge of the Company’s products, services, and pricing structure.
  • Solicits sales from customers during promotions.
  • What’s in it for me? – The Benefits

  • Starting hourly rate of $17.00 - $22.00
  • 401(k) and company matching
  • Medical, Dental and Vision Insurance
  • Employee Assistance Program
  • Flexible Spending Account
  • Life insurance
  • Paid vacation and sick time
  • 9 paid holidays
  • Requirements :

    What you’ll bring – The Person :

  • High school diploma or equivalent
  • Past experience preferred
  • Daiohs USA is committed to providing all applicants and employees equal employment opportunities when it comes to hiring, job assignments, compensation, benefits, training, and all other work-related matters. Personnel decisions at Daiohs are made without considering someone’s legally protected characteristics, such as their race, color, religion, gender, gender identity or expression, pregnancy, sexual orientation, marital status, age, national origin, ancestry, citizenship, physical or mental disability, genetic information or characteristics, diagnosis or history of cancer, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.

    [job_alerts.create_a_job]

    Customer Service Representative • Fresno, CA, US

    [internal_linking.similar_jobs]
    Customer Service Representative

    Customer Service Representative

    Path Arc • Fresno, CA, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly sol...[show_more]
    [last_updated.last_updated_30]
    Remote Call CenterCustomer Service Representative

    Remote Call CenterCustomer Service Representative

    MCI • Fresno, CA, US
    [filters.remote]
    [job_card.full_time]
    Remote Call Center Customer Service Representative.MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our cli...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Work From Home Customer Service Representative Agent - Part Time Panelists Needed

    Remote Work From Home Customer Service Representative Agent - Part Time Panelists Needed

    ApexFocusGroup • Fresno, California, United States
    [filters.remote]
    [job_card.full_time] +1
    Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible. Customer service representative agent expe...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative

    Customer Service Representative

    Interview Hunters • Fresno, CA, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Appointment Setter - Work From Home - Hiring This Week If you are interested in working with an amazing team, with full training from the ground up, weekly pay, and flexible hours, read belo...[show_more]
    [last_updated.last_updated_30]
    Customer Service Representative (Order Processing Specialist)

    Customer Service Representative (Order Processing Specialist)

    Vie Del • Fresno, CA, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Vie-Del is a major producer of concentrates from grapes and other fruits, brandy, spirits, and wines.We are currently seeking talented candidates to join the Vie-Del Family.We offer a competitive s...[show_more]
    [last_updated.last_updated_30]
    Entry-Level Customer Service Representative | Immediate Hire

    Entry-Level Customer Service Representative | Immediate Hire

    PESG Inc. • Fresno, CA, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Are you looking for an entry-level job with immediate start , paid training, and real career growth?.We are a fast-growing event marketing and nonprofit fundraising company seeking motivated Custom...[show_more]
    [last_updated.last_updated_1_day]
    Business Sales Representative

    Business Sales Representative

    ADT Careers • Fresno, CA, United States
    [job_card.full_time]
    ADT has been in the business of helping save lives since 1874.As the #1 smart home security provider in the U.Our continuous innovation, advanced technology and strategic partnerships deliver produ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    American Airlines Customer Service Representative

    American Airlines Customer Service Representative

    TradeJobsWorkforce • 93729 Fresno, CA, US
    [job_card.full_time]
    Take the next step in your career as our new American Airlines Customer Service Representative to provide excellent service to customers and team members, respond promptly to inquiries and resolve ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Work From Home Customer Service Representative - Part Time

    Work From Home Customer Service Representative - Part Time

    UsaSurveyJobBoard • Fresno, California, United States, 93650
    [filters.remote]
    [job_card.part_time]
    Work From Home Customer Service Representative - Part Time.Earn at Home by Taking Polls - Customer Service Representative - Data Entry Clerk - Work from Home & Part Time. We offer you the opportunit...[show_more]
    [last_updated.last_updated_variable_days]
    Customer Service Representative ( REMOTE WORK )

    Customer Service Representative ( REMOTE WORK )

    Morphius Corp • Fresno, CA, US
    [filters.remote]
    [job_card.full_time]
    [filters_job_card.quick_apply]
    We are a rapidly growing company that has more clients than we can see.We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth.W...[show_more]
    [last_updated.last_updated_30]
    Remote Sales Representative (50k-90k per year)

    Remote Sales Representative (50k-90k per year)

    Professional Careers • Hanford, California
    [filters.remote]
    [job_card.full_time] +1
    We're looking for candidates with great customer service skills to fill our Remote role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are ready to schedule ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative

    Customer Service Representative

    Lytegen • Fresno, CA, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    We are hiring high-performance Energy Consultants to consult homeowners on solar and energy storage solutions.This is a customer-facing sales role focused on educating homeowners, presenting tailor...[show_more]
    [last_updated.last_updated_variable_hours] • [new]
    Customer Service Representative (CSR)

    Customer Service Representative (CSR)

    LB Capital, LLC • Fresno, California, United States, 93725
    [job_card.full_time]
    Position : Inside Sales Representative.We are seeking a skilled and experienced Inside Sales Representative who is proficient in using ServiceTitan, a leading field service management software.As a ...[show_more]
    [last_updated.last_updated_30]
    Wireless Sales Representative

    Wireless Sales Representative

    Churchill Promotions • Fresno, CA, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    At Churchill Promotions , we are a dynamic sales powerhouse specializing in connecting customers with essential telecommunication services. As a proud partner of leading telecom providers, we are at...[show_more]
    [last_updated.last_updated_30]
    Remote Customer Service Manager

    Remote Customer Service Manager

    Spade Recruiting • Fresno, CA, US
    [filters.remote]
    [job_card.full_time]
    Spade is looking for a customer service specialist.This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.The ideal c...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Aviation Front Desk Customer Service Representative - Full Time

    Aviation Front Desk Customer Service Representative - Full Time

    Atlantic Aviation • Fresno, CA, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Why You’ll Love This Aviation Front Desk Customer Service Representative Job.Did you ever want to work in aviation but didn’t know how to break into the industry? Would you like working in a fast-p...[show_more]
    [last_updated.last_updated_30]
    Customer Service Representative

    Customer Service Representative

    Circle K • Fresno, CA, US
    [job_card.full_time]
    Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Rep II - Non-Exempt

    Customer Service Rep II - Non-Exempt

    HireTalent • Fresno, CA, US
    [job_card.full_time]
    The Prior Authorization Representative is responsible for verifying prior authorization requirements and obtaining authorization when required. Works directly with physician offices and payers to fa...[show_more]
    [last_updated.last_updated_30] • [promoted]