Overnight Veterinary Technician Supervisor, Emergency, CASE

Overnight Veterinary Technician Supervisor, Emergency Colorado Animal Specialty & Emergency (CASE) in Boulder, CO, is a leading provider of specialty and 24-hour emergency veterinary services in Boulder.

Our state-of-the-art, 27,000 sq ft hospital is staffed by experienced medical professionals, including board-certified specialists who are dedicated to delivering the highest level of compassionate veterinary care.

Our mission is to preserve and enhance the human-animal bond by offering exceptional service through innovative medicine, community partnerships, and nurturing client relationships.

We are currently seeking a Veterinary Technician Supervisor to join our team!

General Overview:

• The Veterinary Technician Supervisor is responsible for the standards of medical care, daily functions and efficiency, as well as the long-term goals and growth of the technical staff for Colorado Animal Specialty & Emergency (CASE) in Boulder, CO.
• In addition, the Supervisor will manage and supervise the staff to ensure the high-quality standards of CASE are always met.

This is a split role:

• 75% technical, 25% administrative.

Location:

• Boulder, CO Compensation: $32 - $36/ hourly based on experience ++$$Overnight differentials of $4.50/hr.

Anticipated Schedule:

• Thursday - Sunday 10pm- 8am Duties & Responsibilities: People Management Oversight of up to 14 employees Maintains and monitors recruitment platform for all open technical positions.
• Recruits new employees and participates in the selection process.
• Oversees the completion of employee orientation, training and annual performance appraisals.
• Coaches and mentors employees and identifies continuous learning and skill building needs alongside the Learning and Development team.
• Assists with the implementation of performance-based incentive and rewards and recognition programs.
• Assists with mediation of conflict and maintains employee morale.
• Tracks and maintains current licensures for all RVTs.
• Works closely with the Hospital Director and Nurse Manager to oversee staffing needs including hiring, training, disciplining and terminating as required.
• Hospital Operations Assists and participates in the daily oversight of hospital functions pertaining to technical staff.
• Oversees technical staffing and scheduling via Dayforce to strategically plan and schedule support staff.
• Partners with Client Experience Manager to problem-solve technical performance and ensure that client’s needs are exceeded, and that optimal patient care is delivered on a consistent basis.
• Partners with the Hospital Director to continuously drive the hospital to maximize growth and revenue potential by optimizing technical staff scheduling.
• Partners with the HD to ensure OSHA and hospital safety standards and annual training are maintained within the respective department.
• Partners Nurse Manager to review incident reporting and risk management to perform root analysis and develop technical staff training.
• Financial Duties Oversees all aspects of technical staff payroll processes.
• Manage missed punches, PTO, CE days, Bereavement and Sick time for technical staff.
• Partners with the Inventory Manager in oversight of inventory for specified departments.
• Submits expenses as necessary to Oracle for processing.
• Oversees staff labor as compared to budget alongside Hospital Director.
• Technology Support Remains current on all facets and features of EzVet & Smartflow (hospital operating system).
• Communicates as necessary with Specialty technical staff regarding planned updates, shutdowns, equipment replacement/upgrades, etc.
• Maintain technical staff training for hospital operating systems.
• Employee Resource Management Works closely with the Nurse Manager in all areas of employee resource management including recruiting, candidate interviews, candidate selection, and pre-hire processes.
• Works closely with hospital team leaders in reviewing/discussing employee performance concerns.
• Maintains employee management and disciplinary documentation.
• Maintains annual employee calendars of paid time, CE funds used, uniform allowances and keeps employees informed of account balances.

Qualifications:

• Knowledge, Skills, and Abilities: Experience as a Registered Technicia n in a tertiary Veterinary setting strongly preferred.
• Supervisory experience in a veterinary setting.
• Strong administrative and managerial skills with a positive, adaptable attitude.
• Detail-oriented yet able to see the big picture.
• Maintains confidentiality and handles animals with care and skill.
• Proficient in veterinary procedures (CPR, blood-draws, medication administration, patient triage).
• Effective communicator with strong teamwork and independent work capabilities.
• Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus!
• Skilled at multitasking, decision-making, and producing high-quality work.
• Why Join Us?

Innovative Environment:

• Be part of a team that embraces cutting-edge technology including CT and MRI studies.

Professional Growth:

• Access continuous learning opportunities and expand your skill set with ongoing training and development.

Collaborative Team:

• Work alongside passionate professionals dedicated to providing the highest level of care.

Impactful Work:

• Make a meaningful impact on the lives of our furry patients and their families every day.
• We're thrilled to announce a major expansion at Colorado Animal Specialty & Emergency (CASE) in Boulder, CO, marking a new chapter of growth and opportunity!
• To meet the evolving needs of our patients and community, we're adding a dedicated corridor for Internal Medicine, Dentistry, Dermatology, and Ophthalmology services.
• This addition, along with extensive renovations to our ICU, Nephrology, and minimally invasive suite , will provide state-of-the-art equipment and enhanced facilities.
• With this expansion, we’re adding over 10,000 square feet of cutting-edge space, creating an environment where excellence in patient care thrives.
• We’re excited to continue growing, elevating healthcare, and making a meaningful impact—together!

Perks & Benefits:

• CE Allowance Uniform Allowance Paid Time Off Holiday = time and a half Employee Pet Discount 401k Medical/Dental/Vision Disability Insurance Life Insurance HSA/FSA Access to VetBloom for RACE-approved continuing education and training License application and renewal reimbursement for CVTs.
• Financial support and onsite mentorship for those pursuing VTS certification Ask us about certification assistance At CASE, our Compassion Committee works diligently to ensure each patient experiences a stress-free visit.
• We employ a variety of calming tools and protocols, including separate Feline and Canine ICUs, soothing music, and specialized pheromone products to reduce fear and anxiety.
• Our dedicated team provides personalized care, monitoring emotional and pain levels to maintain comfort and prevent negative experiences.