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Customer Service Agent
Customer Service AgentDoherty Staffing • Atlanta, GA, US
Customer Service Agent

Customer Service Agent

Doherty Staffing • Atlanta, GA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Customer Service Agent Opportunity

Doherty Staffing Solutions is partnering with a leading manufacturing company located in Atlanta, GA. We are seeking candidates for Customer Service Agent roles. Compensation for this contract opportunity is $17.00 per hour. Interested? Read below for more information!

What a Customer Service Agent will do :

  • Make outbound calls to individuals to encourage the return of their health screening kits
  • Represent the company with professionalism, empathy, and clarity in all communications
  • Handle Protected Health Information (PHI) securely and in compliance with HIPAA regulations
  • Utilize the companys CRM system and softphone application to manage call activity and record information accurately
  • Troubleshoot basic technical issues independently
  • Maintain a quiet, private, and distraction-free work environment to protect patient privacy
  • Adhere strictly to work schedules and start each shift on time

What you need to be a Customer Service Agent :

  • Proven digital literacy and ability to work independently with computer software and systems
  • Strong attention to punctuality and reliability
  • Ability to maintain confidentiality and meet HIPAA compliance standards
  • Excellent communication and interpersonal skills, with a professional and empathetic demeanor
  • Access to a private, quiet workspace free from noise or interruptions (no TV, pets, or background noise)
  • Reliable internet connection and computer equipment suitable for remote work
  • Commitment to upholding patient privacy and ensuring a positive patient experience

    • Apply now! Click APPLY NOW to complete our mobile-friendly, online application. For questions or further information about the Customer Service Agent positions, please contact our Alexandria jobs office directly at (320) 763-3121.

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    Customer Service Agent • Atlanta, GA, US

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