Software Business Analyst

The Software Business Analyst will serve as a critical liaison between external clients, business stakeholders, and development teams , ensuring that software requirements are captured with clarity, validated against user needs, and delivered effectively.

This is a customer-facing role . The Software Business Analyst will regularly engage with clients during discovery sessions, workshops, and demonstrations, while also working closely with internal stakeholders, developers, and QA testers. The Software Business Analyst will gather and document requirements, collaborate on test planning, validate features against acceptance criteria, and use data analysis to recommend improvements.

The Software Business Analyst position is well-suited for an experienced analyst who enjoys working directly with customers and cross-functional teams, and who wants to grow their expertise in requirements, testing, and data-driven product improvement while contributing to enterprise-grade applications. The Software Business Analyst is a remote position with the option to work in any of Kelmar's offices including Rockland, MA; Wakefield, MA; or Wilmington, DE.

RESPONSIBILITIES AND DUTIES :

Requirements Discovery & Analysis

• Engage external clients and internal stakeholders to elicit detailed business requirements through interviews, workshops, and workflow observation.
• Translate solution-oriented requests into structured, testable business problems.
• Analyze existing workflows and propose enhancements to support business needs and system performance.
• Evaluate feasibility, business value, and impact of requested changes.

Documentation & Ticketing

Collaboration & Delivery Support

Continuous Improvement

QUALIFICATIONS :

Join our KAPS Development team as a Software Business Analyst and play a key role connecting external clients, business stakeholders, and developers. In this customer-facing, hands-on role , you'll gather and document requirements, create user stories, support UAT / test planning, and use SQL and data insights to ensure features are usable, performant, and aligned with client needs.

If you thrive on turning complex requirements into actionable solutions and enjoy collaborating across clients, QA, and development, we'd love to hear from you.

All positions on the Kelmar KAPS Team may have occasional non-standard schedule requirements (nights and weekends) for which sufficient notice will be provided. This may include travel time, coverage for Go Live weekends, and for on-call coverage, etc.

SALARY & BENEFITS :

Compensation for this role varies depending on several factors including work location, level of experience, and skill set. As required by applicable law, the hiring range for this position is $85,000 - $100,000.

In addition, Kelmar provides the following benefits :

The rewards for this position are many. We offer a great working environment that provides for work / life balance and an excellent compensation and benefits package. Kelmar provides training and the opportunity for career advancement. Apply now to join our growing team!

Kelmar Associates is an equal opportunity employer

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