A company is looking for a Program Manager to lead strategic delivery initiatives within a virtual PMO in North America.
Key Responsibilities
Drive the end-to-end rollout of new product initiatives and client onboarding efforts
Collaborate with cross-functional teams to ensure seamless planning, execution, and reporting
Monitor initiative progress and act as the voice of the customer to align client needs with delivery execution
Required Qualifications
Bachelor's degree in Business, IT / Dev, Operations, Project Management, or a related field
7+ years of experience in client delivery, project management, or continuous improvement in a tech-enabled BPO or SaaS environment
Strong understanding and experience with Agile / Scrum methodologies
Proficiency in project management and data visualization tools (e.g., Jira, Confluence, Power BI, Excel)
Certification in SAFe, Lean, Six Sigma, PMP, and / or Agile methodologies preferred
Program Manager • Pasadena, Texas, United States