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Project Manager
Project ManagerFloor Coverings International • Sparks, NV, US
Project Manager

Project Manager

Floor Coverings International • Sparks, NV, US
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  • [job_card.full_time]
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Production Coordinator

Our unique shop-at-home model allows customers to get perfect new floors without leaving their home and our 400,000+ customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun we are the company for you!

The Floor Coverings International Production Coordinator is responsible for delivering the installation of a job to the level of expectation set in the sale of the project. This position is the key to ensuring that customers have a positive experience and that jobs are produced both efficiently and profitably.

Job Details & Perks :

  • Flooring Installation Experience Required
  • Paid training provided
  • Full-time

Key Responsibilities :

  • Meet with sales staff weekly to discuss recent sales and review customer expectations and product orders.
  • Schedule the job to meet the schedule of customer and installers.
  • Update the customer ongoing on details of installation by keeping them informed of start date and time and clarifying the work that will be done.
  • Communicate job progress daily.
  • Discuss and obtain written permission for any changes in contracted work.
  • Confirm scope of work and compensation with installers prior to start of job.
  • Deliver on expectations contracted in the sales process.
  • Walk the customer through job at completion and collect final payment.
  • Manage job to hit profit objective.
  • Complete job costing reports within 24 hours of completing an installation.
  • Consistently search for installers that can offer a better experience to our customer with more reasonable rates.
  • Resolve conflicts and complaints immediately.
  • Be available to attend training seminars at owner's discretion.
  • Continue to educate self on new flooring.
  • Attend weekly meeting with Franchise Owner at scheduled time.
  • Updates logged daily with status of job and upcoming schedule.
  • Work weekly and monthly to hit sales installation goals.
  • Make decisions and act in accordance with Floor Covering International's core values and mission.

    • Qualifications :

  • Leadership skill to manage installers and handle conflict appropriately.
  • Able to work independently without supervision.
  • Able to maintain organization while working on multiple sites.
  • Able to problem solve productively.
  • Able to make reasonable decisions.
  • Portrays a professional image.
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