Quality Control Technician

Overview

The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive to fulfill our promise of creating communities that lift lives – ones that jumpstart housing, education, civic engagement, and neighborhood prosperity. With this passion at the forefront of our business, Michaels teammates can be proud to be a part of the extraordinary, every day.

The Quality Control Technician (QCT) supports Michaels Military Housing’s mission to provide safe, high-quality homes for service members and their families. This position is responsible for inspecting and verifying maintenance and construction work across the community, ensuring all repairs meet industry standards and contractual expectations.

The QCT oversees quality assurance for service request data, completion follow-up, and inspection documentation within the Property Management System, working closely with the Facilities team, Service Center, and contractor partners to maintain compliance with all Life, Health, and Safety (LHS) standards.

Responsibilities

• Review and follow up on Life, Health, and Safety (LHS) categorized work orders in the Property Management System to confirm completion, accuracy, and documentation.2. Partner with Customer Service Representatives and Facility Operations Manager to ensure all LHS and Emergency / Urgent work orders are updated daily with accurate notes, photos, and status updates.3. Conduct field inspections of completed maintenance work performed by in-house technicians,vendors, and contractors to verify compliance with Michaels’ quality and safety standards.4. Inspect and evaluate contractor and subcontractor work, including construction and renovation projects, ensuring workmanship meets industry benchmarks and manufacturer specifications.5. Upload inspection photos, notes, and completion verification directly into the Property Management System to maintain accurate, real-time records.6. Identify deficiencies or incomplete work and report to the Facilities Director for immediate correction, following up until issues are fully resolved.7. Assist in coordinating and inspecting specialized work order classifications (e.g., moisture, structural, HVAC-related repairs) as assigned.8. Participate in Change of Occupancy Maintenance (COM) inspections and collaborate with the Military Housing Office (MHO) on quality control standards and compliance reporting.9. Maintain consistent communication with residents, maintenance personnel, and contractors whileensuring professionalism and adherence to Michaels’ standards of service.10. Support other quality control and facility initiatives as assigned

Qualifications

Required Experience :

Required Education / Training :

Required Skills and Abilities :

Salary Range Information :

The range displayed on each job posting reflects the targeted base salary for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Rewards & Benefits :

We know Michaels’ promise of lifting lives starts with our teammates, so making sure every single teammate is happy, healthy, and set up for a successful future is important to us. As part of our team, you will enjoy a competitive wage, a comprehensive benefit package which includes Medical, Dental, Vision, prescription, etc., generous paid time off, a 401 (k) plan with a company match, and so much more. We believe in education – and in taking care of our own – so as an added incentive your children will be able to apply for the Michaels Employee Scholarship Program.

Help make the world a better place in a team-oriented environment.

Grow with our organization through various professional development opportunities.

Collaborate and thrive in a company culture where all are welcome

Michaels teammates make a difference in the lives of residents, colleagues, and the communities where we live and work every day. To learn more about the total rewards we offer please visit our website. ()

Come join our team. You’re going to love it here!

Salary Range

$24 / hr

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Job LocationsUS-FL-MacDill AFB

ID2025-9693

CategoryClerical and Administrative

LocationMacDill

ScheduleFull-Time

TypeRegular