Job description :
A confidential healthcare organization is seeking a dependable and professional Front Office Medical Receptionist to support daily operations in a busy clinical environment. This role is the first point of contact for patients and requires exceptional communication, attention to detail, and the ability to manage multiple tasks in a fast-paced setting.
Position Overview
The Front Office Medical Receptionist ensures a welcoming patient experience while managing essential administrative duties such as check-in / check-out, appointment scheduling, insurance verification, and payment processing. This position is part of a collaborative healthcare team and supports overall clinic workflow and patient satisfaction.
Key Responsibilities
- Greet and check in patients; maintain smooth patient flow
- Answer and route phone calls professionally
- Use scheduling systems to schedule, reschedule, and confirm appointments
- Receive referrals and contact patients for scheduling needs
- Verify patient identification and insurance coverage
- Provide patients with visit information, required forms, and estimated charges
- Collect and record copays, coinsurance, deductibles, and outstanding balances
- Maintain accurate and up-to-date patient records and demographics
- Process, scan, and organize documents and medical records
Qualifications :
High school diploma or GED requiredMediClear or equivalent HIPAA certification (required)Strong communication and active listening skillsExcellent organization and time management abilitiesAbility to multitask in a fast-paced environmentProficiency with office software (e.g., Microsoft Office, Teams)Comfortable learning and using scheduling systems and EMR platformsProfessional appearance, strong work ethic, and commitment to confidentialityAbility to work independently and as part of a teamWhy is This a Great Opportunity :
Competitive compensationMedical, dental, and vision insurance401(k) with employer contributionPaid time off and paid holidaysSupportive, team-focused work environmentSalary Type : Hourly
Salary Min : $ 18
Salary Max : $ 26
Currency Type : USD