Talent.com
Customer Experience Specialist
Customer Experience SpecialistSouthern National Roofing • Columbia, MD, US
Customer Experience Specialist

Customer Experience Specialist

Southern National Roofing • Columbia, MD, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [filters_job_card.quick_apply]
[job_card.job_description]

Earn $125,000 - $200,000 per year - No Cold Calling.

About Us

We’re one of the top 2% roofing companies in the U.S., operating across multiple states. We help homeowners protect and improve their homes — with honesty, quality, and unmatched customer experience.

We’re expanding fast and looking for driven Customer Experience Specialists who are confident, professional, and motivated to succeed.

What You’ll Do

  • Meet with homeowners for pre-scheduled, confirmed appointments (no cold calls)
  • Guide customers through roof inspections, options, and pricing
  • Help homeowners make informed, confident decisions
  • Deliver 5–10 in-home consultations per week
  • Deliver outstanding customer service from start to finish
  • Attend team meetings and ongoing training

Compensation

  • $125,000–$200,000+ per year (base draw + uncapped commission + bonuses)
  • Average monthly earnings : $10,000–$18,000
  • Weekly pay structure
  • Paid training included

    • Schedule

  • Monday–Friday : Appointments at 1pm & 6pm and occasionally 10am as well
  • Saturday : 10am and 2pm appointments
  • Sales meetings : Ongoing daily
  • Field-based role (drive 30 - 90 mins to confirmed appointments)

    • Requirements

  • 3+ years of outside sales or customer-facing experience
  • Strong communication & presentation skills
  • Reliable vehicle and valid driver’s license
  • Coachable, confident, and highly motivated personality
  • Tech-savvy (comfortable using tablets or CRM software)
  • iPad required (purchase through us is available)
    • [job_alerts.create_a_job]

    Customer Experience Specialist • Columbia, MD, US

    [internal_linking.similar_jobs]
    Online Customer Experience Specialist

    Online Customer Experience Specialist

    TradeJobsWorkforce • 22206 Arlington, VA, US
    [job_card.full_time]
    As a Online Customer Experience Specialist, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including : respond to customer inquiries via phone...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Guest Experience Lead

    Guest Experience Lead

    Lululemon athletica • Washington, DC, US
    [job_card.full_time]
    Location : United States of America.[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Engagement Manager (Cyber), Public Sector

    Engagement Manager (Cyber), Public Sector

    Scale AI, Inc. • Columbia, MD, United States
    [job_card.full_time]
    Scale AI is at the forefront of the AI revolution, helping the U.AI across national security missions.We're building enterprise-grade generative AI solutions and delivering them into operational us...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Assistant Customer Experience Manager

    Assistant Customer Experience Manager

    Weis Markets, Inc. • Hampstead, MD, United States
    [job_card.full_time]
    Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and c...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel CT Tech - $2,444 per week in Baltimore, MD

    Travel CT Tech - $2,444 per week in Baltimore, MD

    AlliedTravelCareers • Columbia, Maryland, US
    [job_card.full_time] +1
    AlliedTravelCareers is working with Lancesoft Inc.CT Tech in Baltimore, Maryland, 21218!.Must have 1 prior Travel Experience. Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Work from Home / Online Opportunity - Part-time with Flexible Scheduling & No Experience Necessary!

    Work from Home / Online Opportunity - Part-time with Flexible Scheduling & No Experience Necessary!

    HomeJobFinder • McSherrystown, PA
    [filters.remote]
    [job_card.part_time]
    Remote Opportunity : Link Posting Marketing Rep (No Experience Needed!) Are you self-driven, reliable, and ready to earn from anywhere? We’re looking for motivated individuals to jo...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Customer Experience Manager

    Senior Customer Experience Manager

    OG Consulting, Inc. • Washington, DC, United States
    [job_card.full_time]
    OGC is a boutique research and consulting agency specializing in data-driven strategy, quantitative analytics, market research, and customer experience (CX) program design and optimization.Our clie...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Community Experience Lead

    Community Experience Lead

    The Gathering Spot • Washington, DC, US
    [job_card.full_time]
    The Gathering Spot is a premier private membership club designed for ambitious professionals, creatives, and leaders who value authentic connection and elevated experiences.We're more than a sp...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel CT Tech - $2,732 per week in La Plata, MD

    Travel CT Tech - $2,732 per week in La Plata, MD

    Atlas MedStaff • Columbia, Maryland, US
    [job_card.full_time]
    Atlas Medstaff is currently seeking candidates in the CT Tech (CT Tech) profession for a 13 week contract in the La Plata, Maryland area. Atlas Medstaff is a premier staffing firm dedicated to match...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Travel CT Tech - $2,732 per week in La Plata, MD

    Travel CT Tech - $2,732 per week in La Plata, MD

    AlliedTravelNetwork • Columbia, Maryland, US
    [job_card.full_time]
    AlliedTravelNetwork is working with Atlas MedStaff to find a qualified CT Tech in La Plata, Maryland, 20646!.Atlas Medstaff is currently seeking candidates in the CT Tech (CT Tech) profession for a...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote Brand Feedback Specialist (Hiring Immediately)

    Remote Brand Feedback Specialist (Hiring Immediately)

    Earn Haus • Coral Hills, Maryland, US
    [filters.remote]
    [job_card.full_time] +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...[show_more]
    [last_updated.last_updated_30] • [promoted]
    [TEMPLATE] Customer Experience Specialist

    [TEMPLATE] Customer Experience Specialist

    Lever Demo - IS Opportunities • Arlington, Virginia, United States, 22201
    [job_card.part_time]
    TEMPLATE] Customer Experience Specialist.PLEASE READ : these jobs are testing jobs of Lever's testing environment - please do not apply for this job. Lever was founded ten years ago to tackle the mos...[show_more]
    [last_updated.last_updated_30]
    Travel CT Tech - $2,555 to $2,833 per week in La Plata, MD

    Travel CT Tech - $2,555 to $2,833 per week in La Plata, MD

    LRS Healthcare • Columbia, Maryland, US
    [job_card.full_time]
    Ready to start your next travel adventure? LRS Healthcare offers a full benefits package, 24 / 7 support, and a responsive, traveler-first culture. What are you waiting for? Apply today!.Valid license...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote Editorial Specialist

    Remote Editorial Specialist

    Outlier • Columbia, MD, United States
    [filters.remote]
    [job_card.full_time]
    Earn up to $15 / hour + performance bonuses.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is you...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Digital Warrior Experience Manager

    Digital Warrior Experience Manager

    Wounded Warrior Project • Washington, DC, United States
    [job_card.full_time]
    We know these are some of the things people look for in a job.If you're the kind of person who believes that honoring and empowering our nation's veterans is more than just a cause - that it's a ca...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote Opportunity - Explore Side Hustles & Earn Extra Income

    Remote Opportunity - Explore Side Hustles & Earn Extra Income

    Finance Buzz • Manchester, Maryland, US
    [filters.remote]
    [job_card.temporary]
    FinanceBuzz is looking for everyday people to test-drive some of the most popular online money-making methods.This remote opportunity lets you earn extra income while reviewing real, flexible side ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Customer Account Specialist

    Senior Customer Account Specialist

    Nestle • Arlington, VA, United States
    [job_card.full_time]
    And a career that empowers you to grow.At Nestle USA, we're all working towards the same goal - to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno,...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Site Team Lead (Licensed Therapist)- Hanover, PA

    Site Team Lead (Licensed Therapist)- Hanover, PA

    Trauma Specialists of Maryland LLC • Hanover, PA, United States
    [job_card.full_time]
    Site Team Lead (Licensed Therapist) - Hanover, PA.Trauma Specialists (MD / DE / PA) is a trauma-focused group practice.As a Site Team Lead, you'll own outcomes for your site-capacity, quality, retentio...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]