Business Administrator

Fleet Feet Analyst, Business Systems & Data Operations

We believe Running Changes Everything. If you believe that, too, we want to talk. With more than 280 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it's a privilege to serve and to deliver unmatched service and support when outfitting every customer. We run together to solve problems, reach goals, encourage others and champion our brand.

Overview:

The Analyst, Business Systems & Data Operations leads the administration, and optimization of critical business applications that support enterprise operations across retail, distribution, finance, and e-commerce functions. This role owns and resolves system-related requests, issue resolution, and cross-platform integrations.

This position is hybrid, with the expectation of being in the office 3 days per week.

Apply now and help us inspire the runner in everyone.

Responsibilities:

Serve as the liaison between business stakeholders and technical teams for all enterprise applications.

Support, maintain, and improve business system configurations in alignment with operational goals.

Ability to perform root-cause analysis, SWOT analysis, and impact assessments.

Translate business requirements into workable solutions, often creating process flows and fit-gap analyses.

Lead the configuration and maintenance of core modules across multiple systems, preferably NetSuite.

Support planning, testing, and rollout of system upgrades and new functionality.

Work closely with vendors for responsive support and issue resolution.

Provide ongoing support to operations, finance, merchandising, and IT in optimizing system workflows and performance.

Troubleshoot system issues, identify root causes, and develop training materials for end-users.

Assist with user acceptance testing and change management to ensure successful product adoption.

Oversee and troubleshoot integrations between ERP systems (NetSuite) and third-party applications.

Qualifications:

5+ years of experience working in enterprise business systems and integrations across retail, warehouse, and financial domains.

2+ years of experience in Oracle ERP systems NetSuite, Oracle...etc.

Strong project management, process improvement, and cross-functional collaboration skills.

Proficiency in data manipulation and analysis tools; experience with scripting or automation is a plus.

Ability to effectively engage with technical and non-technical stakeholders.

Comfortable navigating multiple systems and rapidly adapting to new tools and technologies.

Ability to write basic SQL queries.

Experience in Oracle Integration Cloud (Preferred)

Benefits:

401(k) with 4% Company Match: Available to employees aged 21+ at company-owned stores.

Exclusive Discounts: Enjoy savings on industry-leading products and specialized training programs.

Professional Development: Grow your career through mentorship opportunities, employee resource groups, and ongoing learning sessions designed to help you reach your full potential.

Community Engagement: Get involved in local outreach and service initiatives that align with our purpose-driven mission.

Inspiring Team Culture: Join supportive, passionate teammates who live the mission every day.

Benefits Summary: For full-time employees (30+ hours/week), check out our Fleet Feet benefits summary for details on healthcare, wellness, and more.

Equal Opportunity & Reasonable Accommodations:

We are an equal opportunity employer and believe having teams in which everyone brings their whole self to Fleet Feet is key to our success. We encourage people of all backgrounds, experiences, abilities, and perspectives. Our dedication to inclusion is reflected in our hiring practices, workplace culture, and community engagement.

Fleet Feet utilizes E-Verify in all corporate and company-operated stores as part of the hiring process.