Auto Body Collision Estimator

Job Description

Job Description

Are you highly motivated, customer-focused, and reliable? Are you looking for a collision repair company that values PEOPLE and PROCESSES while working alongside those with a PASSION for auto repair? This is your opportunity!

VIVE Collision is growing quickly in the Vermont market, and we’re looking for top talent to join our teams as we expand. If you’re tired of the average shop, let us take you out of the ordinary and put you into the future of the collision repair business.

Each teammate is a valued part of the repair process. We provide the tools, training, and technology needed to succeed—cutting-edge estimating software, fully staffed front offices, dedicated parts managers, and a customer-first approach that sets us apart. Join us and be part of a company that’s shaping the next chapter of the collision repair industry

What’s in it for you?

Medical, Dental, and Vision insurance options for you and your family (this includes domestic partners)

$50,000 employer-paid life insurance policy

401K plan with an employer match

Employee Assistance Program includes confidential assistance in the following areas

Counseling from relationships to stress and substance abuse

Work / Life benefits, including personal, financial, and legal issues

Self-Help benefits

Peak performance coaching

Lifestyle saving benefits for wellness, shopping, travel

Personal development and training

Heath savings account to assist with medical bills

Paid time off to promote work-life balance, including

8 paid holidays, including Black Friday, and get your Birthday as a floating holiday!

Growth opportunities within our company

Paid training including industry certifications, I-Car & OEM

The specific pay rate / salary offered to a candidate may be influenced by several factors including experience, education, specialized certifications from OEMs, and where the job is located.

An Estimator is responsible for owning the full estimates and repair process post-vehicle teardown and ensuring quality repairs are provided promptly.  This position requires teammates to have a proven track record of high performance, possess an advanced level of technical knowledge regarding collision repair estimates, be able to communicate detailed repair processes to Body Technicians, and be familiar with major insurance carrier procedures and requirements.

Job Requirements :

Estimate all drive-in appointments as well as “walk-in” customers and complete repair plans

Complete process review with the customer

Repair Orders : All files are opened with BAR (CA) and DRP compliance, including obtaining proper authorizations

Check in the vehicle upon drop off with the customer

Prepare and complete proper paperwork for the final customer packet prior to vehicle delivery (DRP, final invoice)

Post-repair plan documentation

Comply with all up-to-date OEM repair procedures

Provide post-repair plan communication, including all vehicle status updates

Total loss administration

Perform other related duties as assigned to ensure an excellent customer service experience

Final QC, including the test drive

Deliver vehicle to customer upon completion

Skills, Qualifications & Requirements :

Must be at least 18 years of age

Minimum of 3 years experience in automotive collision repair

Proficiency in sales, estimating, blueprinting, and customer service

I-Car training preferred

Knowledge of the CCC ONE estimating system preferred

Ability to effectively communicate with others

Ability to read and understand instructions, written estimates, and work orders

Multi-tasking; adapt easily to fast-paced environments

We are an equal opportunity employer and consider all qualified applicants equally regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.