Job Summary
We are seeking an experienced, motivated, and results-driven Used Car Director to lead our pre-owned vehicle operations. The ideal candidate will be responsible for driving profitability, managing inventory, and ensuring exceptional customer satisfaction while building and developing a high-performing team.
Key Responsibilities :
- Oversee all aspects of used vehicle operations, including acquisition, pricing, reconditioning, merchandising, and sales performance.
- Develop and execute strategies to maximize inventory turn, gross profit, and ROI.
- Manage appraisals and purchase decisions to maintain a balanced and market-relevant inventory mix.
- Ensure compliance with company processes, policies, and industry regulations.
- Train, mentor, and coach managers and sales staff to consistently achieve sales and profitability targets.
- Monitor and analyze market trends, competitive landscape, and performance reports to make data-driven decisions.
- Foster a positive team culture built on accountability, professionalism, and customer-first values.
Benefits
Competitive PayMedical, Vision, Dental401(k) Retirement PlanGroup Life InsuranceFlexible Spending AccountPaid VacationEmployee DiscountsResponsibilities
Hire, train, and manage a team of automotive salespeopleCoach salespeople on best practices for closing deals and provide guidance to improve sales performanceSet sales goals, track progress, and manage teams to achieve and exceed those quotasAssist customers in selecting a vehicle by asking questions and listening carefully to their responsesExplain product performance, application, and benefits to prospective customersDescribe all optional equipment / products available for customer purchasePerform high-quality, professional, and knowledgeable presentation and demonstration of new / used vehiclesLearn to overcome objections, close sales, and perform all other steps of the sales process in accordance with company standardsProvide training and support to the sales staff and assist in closing dealsQualifications
Must have 5 Years Sales Management experience in AutomotiveLeadership skills with a passion for training fellow employeesEnthusiasm with high energy throughout the sales workdayGoal-oriented, friendly personality, especially when negotiating pricingAttention to detail and problem-solving capabilitiesQuality customer service, communication, computer and basic math skillsClean driving record & valid driver's licenseAbout Us
The Norton Family has been handling Oklahoma's automotive needs since 1928, and we take pride in providing the best customer experience possible. There will be plenty of opportunities for growth, training, and advancement. All you need is the same commitment to excellence we have for our customers!
Physical Requirements
The physical requirements of the position are MEDIUM in intensity.Must be able to sit / stand / walk for long periods of time.Visual acuity requirements include color, depth perception and field of vision comparable necessary to drive vehicles safely.Constant - Reaching, sitting, standing, walking, fingering, grasping, feeling, talking, hearing.Frequent - Repetitive motion.Occasional - Balancing, kneeling, crouching, pushing, pulling, lifting up to 20 lbs.Physical Working Conditions
This position is subject to inside and outside environmental working conditions including but not limited to temperature changes, outside weather conditions, slightly elevated ambient noise levels, minor potential physical hazards as electrical, mechanical, and cleaning equipment, and minor atmospheric conditions affecting skin or respiratory systems such as fumes, odors and dusts associated with operating an auto dealership.
Jim Norton Auto Group maintains a strong policy of equal employment opportunity for all qualified employees. We hire, train, promote and compensate associates based on personal and professional competence and potential for advancement without regard to race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state, or local laws.