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Client Engagement - Hyperscale
Client Engagement - HyperscaleWorldwide Mission Critical LLC • Chantilly, VA, US
Client Engagement - Hyperscale

Client Engagement - Hyperscale

Worldwide Mission Critical LLC • Chantilly, VA, US
[job_card.variable_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Description :

We are seeking a highly personable and well-presented professional who represents a unique cross between Client relationship success and sales engineering. This individual will support high-level business development efforts led by the CEO and senior executives, primarily focused on selling to hyperscale data center clients.

Requirements :

The ideal candidate will :

  • Understand hyperscaler expectations from a sales engineering perspective while driving business development processes and opportunities.
  • Have existing relationships with hyperscalers and the ability to manage these relationships through the entire life of the contract.
  • Act as the primary public-facing representative when the CEO and senior business development leaders are unavailable.
  • Collaborate with technical operations and design teams to gather details and ensure customer needs are met, while, driving the sales process forward.
  • Maintain a strong focus on business development while possessing sufficient technical knowledge to effectively communicate the value of the offering.
  • Combine interpersonal relationship skills with knowledge of high-level deployment and topology to effectively pitch solutions and secure client attention, frame the opportunity, and create intrigue.

Key Responsibilities

Business Development & Client Engagement

  • Build and nurture relationships with senior hyperscale data center leaders and clients.
  • Serve as the point of contact for hyperscaler requests, ensuring needs are met and issues resolved.
  • Represent the company at industry events, conferences, and meetings to strengthen relationships and elevate company’s profile.
  • Cultivate long-term partnerships by aligning solutions with client goals and company's value proposition.
  • Lead client outreach and ensure ongoing customer satisfaction after initial engagement.
  • Ensure tenants and hyperscaler clients remain satisfied and engaged throughout the relationship lifecycle.

    • Sales Engineering & Technical Support

  • Partner with engineering, finance, legal, and design teams to create compelling proposals—including ROI analyses, deployment timelines, and implementation frameworks.
  • Apply technical knowledge and regulatory expertise to deliver viable solutions tailored to client and market needs.
  • Help assemble technical diligence packages by collecting information from multiple sources.
  • Support clients during critical go-live situations—being present when hyperscalers activate compute operations in new data halls and servers go live.

    • Administration & Internal Support

  • Manage the company’s CRM platform to ensure accurate tracking of leads, opportunities, and client interactions.
  • Assist in managing go-to-market efforts, including coordination with a third-party marketing firm delivering weekly outbound campaigns.
  • Send communications and follow-ups on behalf of the CEO and senior BD leaders.
  • Collect invoices and perform related administrative tasks to support account management.
  • Manage complex projects with accountability for compliance, risk, and delivery.
  • Mentor and guide internal teams to maintain alignment with business development objectives.

    • Qualifications

  • Existing relationships with hyperscalers required.
  • Proven success in business development, account management, or client-facing sales roles.
  • Sales engineering background or ability to understand technical concepts strongly preferred.
  • Experience engaging with C-suite executives and senior decision-makers.
  • Strong interpersonal skills—extremely personable, well-presented, and confident in public-facing roles.
  • Ability to bridge technical details with business value propositions.
  • Skilled at client outreach, account follow-up, and ensuring customer satisfaction.
  • Comfortable with administrative support functions, including invoice collection and communication management.
  • Knowledge of data center deployment, topology, or development management a plus.
  • Highly organized, able to prioritize multiple tasks, and adept at coordinating with cross-functional teams.

    • #WWMCJMK1

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    Client Engagement • Chantilly, VA, US

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