LVN Clinical Intake

Benefits:

• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

Job description:


As an LVN Case Manager, you will join a professional, forward-thinking, and growth-oriented team that provides high-quality, compassionate care. We offer competitive benefits, including paid time off and optional health insurance.

Primary Responsibilities:

• Review and process new referrals, including order and clinical documentation.
• Build and maintain relationships with referral sources.
• Handle inbound inquiries from clients, family members, and field team members.
• Manage patient care coordination with field teams.
• Oversee resource coordination, including specialty pharmacy, DME, supplies, and lab arrangements.
• Provide hands-on care for troubleshooting, as needed.
• Coordinate with sales acceptance of patients.
• Manage documentation and participate in the on-call rotation with clinical leaders.
• Collect and review client needs to support scheduling.
• Deliver exceptional client service for internal and external stakeholders.
• Promote continuity and safety in client care, adhering to quality standards.

Experience and Education Requirements:

• High School diploma or equivalent.
• Active LVN TX license required (must be unrestricted)
• Proven ability to communicate effectively with referral sources and clients.
• Demonstrated skills in de-escalation, client service, and high-volume call handling.
• Proficiency with web-based systems, MS Outlook, Word, and Excel.

Minimum Skills and Abilities:

• Strong communication and interpersonal skills.
• Organizational skills with a keen attention to detail.
• Ability to manage pressure and multitask effectively.
• Commitment to quality care and client support.

Work Environment: This role involves working in a high-paced office setting with continuous phone interaction. Physical requirements include sitting and standing for long periods, occasional bending and stooping, and lifting up to 10 lbs.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person