Manager, Quality

Manager, Quality

Here, we craft excellence together. Your mission? Making the journey the most enjoyable part of the trip. Join our first-class team to reinvent in-flight experience. In the role of Manager, Quality you'll play a pivotal part on our Quality team. Reporting to the Director, Division Quality & Continuous Improvement, the Manager, Quality is accountable for the performance and results of a team of employees. The main objectives of the Manager, Quality are to :

• Ensure the conformity of products and / or services delivered from the site with technical specifications and customer requirements
• Guarantee that products are safe and in airworthiness conditions
• Ensure that only qualified products are permitted to ship to customers
• Ensure that there are no open non-conformances when delivering products from the site
• Manage and improve quality performances of products and services delivered to customers in all phases of product life cycle, in accordance with Safran Group and Safran Cabin operational excellence standards
• Monitor compliance and improvement of site QMS(s) processes and organization, in accordance with the Safran Group (One Safran) and Safran Cabin referential, and in accordance with international aerospace regulations and standards
• Record and address the causes of Customer returns
• Monitor the deployment of One Safran and Safran Cabin processes into site QMS(s), ensuring compliance with aerospace regulations and standards, as well as Safran standards
• Measure quality performance all along the manufacturing flow, from suppliers to external and external customer's delivery, defines and monitors improvement actions plan (Bridge Plan) according to Safran and Safran Cabin requirements
• Define and implement Improvement Plans (Bridge Plan), and communicate these plans to the site team and customers
• Implement efficient processes to ensure compliance and safety of products delivered with customer specifications
• Support sites' processes BPOs and BPMs into the operational deployment of One Safran and Safran Cabin management system across their processes and organization
• Build and maintain good customer relationships through Quality achievements delivered throughout the life of the program
• Defines efficient processes to guarantee the conformity and safety of the products delivered
• Monitor external and internal audits within the site and managing on-time closure of actions plans following external and internal audits
• Performs analysis of the maturity of the QMS(s), identifies potential risk and way of improvement, and monitor action plan in the relevant processes
• Implements Safran Cabin standard KPIs to achieve operational excellence

Qualifications : Knowledge of Aerospace and Defense industry and its regulations Expertise in QMS and process management Leadership capability especially in embarking in a share vision and empowering people Knowledge of Quality tools (measures in production, nonconformance, tracking, calibration, ...) Receptiveness and ability and to foster teamwork Practical oral and writing communication skills Organization and management skills Integrity and exemplarity in all circumstances Ability to develop and maintain trusted relations with upper and lower management, and be able to explain issues in readily-understandable terms Proven interpersonal skills Ability to negotiate, to explain and to persuade

Safran Cabin is #1 worldwide for business and regional aircraft interiors. Here, you will build your skills and grow with a community of experts to enrich yourself every day. Here, collaboration is embodied within the diversity of our teams all around the world. Here, we're cutting our emissions, not your ambitions. Why join us? Your Benefits : Our suite of comprehensive benefits include health care (medical, dental and vision), life insurance, 401(k) savings plans with company match, paid time off, and employee discounts & rewards for consumer products / services and more! The expected salary range for this position is between $94,540 - $148,560 USD. Actual compensation will be determined based on experience, education, and other factors permitted by law. At Safran Cabin, we provide equal employment opportunity to all individuals regardless of race, color, religion, sex / gender, sexual orientation, gender identity / gender expression, marital status, pregnancy, age, national origin, ancestry, disability / medical condition, military or veteran status, citizenship status, genetic characteristics or information, or any other characteristic protected by applicable federal, state, and local laws.

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Cabin designs, certifies, manufactures and supports innovative aircraft cabin interiors, equipment and systems, providing airlines and OEM Customers with distinctive aircraft branding, and their passengers with a safe, comfortable and enjoyable flying experience.