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Desktop Support Lead
Desktop Support LeadInsight Global • Wichita, Kansas Metropolitan Area, United States
Desktop Support Lead

Desktop Support Lead

Insight Global • Wichita, Kansas Metropolitan Area, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.temporary]
[job_card.job_description]

Job Title : Sr Desktop Support Analyst - Supervisor

Location : On site, 5 days a week, there is no flexibility around this

Salary : $80,000 - $95,000 - depends on experience and leadership

Duration : 6-month contract to hire, this will convert when the 6 months hits - if not sooner.

Must Haves :

  • Experience supporting windows workstations, troubleshooting hardware and software related issues
  • Experience in a leadership position – mentoring and developing talent through direct supervision of employees - manager or supervisor over a team
  • Experience providing direct technical support to customers (internal or external, remote or in-person)

Plusses :

  • Experience as a Product Owner
  • Experience utilizing ServiceNow for incident and request tracking
  • Understanding and management of KPIs
  • Experience in industrial environment
  • Day to day :

    Insight Global is looking to hire a highly motivated individual to join a client of ours in the Wichita, KS area. This person will have the opportunity to support customers in the industrial / manufacturing industry with supervising and contributing to the delivery of reliable IT projects and services in relation to endpoints, conference rooms, data centers, and end-user / deskside support. This is a player / coach type role and is a contract to hire.

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    Desktop Support • Wichita, Kansas Metropolitan Area, United States

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