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DispatcherAllen Brothers 1893 • Richmond, CA, United States
Dispatcher

Dispatcher

Allen Brothers 1893 • Richmond, CA, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Position Summary : Pairs motor vehicles and drivers in the morning prior to the beginning of drivers’ daily route.

Shift : Sunday through Thursday 11am-8pm

What you’ll do :

  • Dispatch all drivers and helpers.
  • Daily record keeping of agency and helpers for payroll.
  • Must record and collect all material given to drivers (ex : gas cards, fobs keys, radio’s, etc.).
  • Maintain hand truck inventory and update spreadsheet.
  • Maintain and update ez-pass account.
  • Respond to all emails within 5 minutes and continue responses until resolved.
  • Must complete hand off log with or without issues.
  • Responsible for maintaining and charging all phones.
  • Monitor geo tab and address drivers on all alerts.
  • Update routers with delivery windows and any address issues.
  • Check emails before dispatching for any updates, changes or notes.
  • Answer all phone messages.
  • Must monitor mobile cast (drivers must use phones daily and correctly) and address any issues.
  • Complete daily activity sheet.
  • Complete wufoo report daily.
  • Update pickup sheet with purchasing twice a day 2pm and 4 : 00 pm.
  • Send email updates regarding any issues with the routes including delays.
  • Update invoice register in as400 for the company.
  • During the day continually follow up on all pickups with drivers before they become issues.
  • Assist drivers with directions, roadside assistance, accident guidelines, etc.

About you :

  • High school diploma or G.E.D. required
  • 2+ year of dispatch experience, preferably in a transportation industry preferred
  • Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel)
  • Excellent written and verbal communication skills
  • Self-directed and able to work without supervision
  • Skilled multi-tasker and organizer is a must
  • Bilingual in Spanish preferred

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    Dispatcher • Richmond, CA, United States

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