Overnight, 3rd Shift Payment Processor
As an overnight, 3rd shift payment processor, you'll be responsible for the daily processing of remittance accounts and meet high standards for production and quality. You'll keep money flowing quickly and efficiently. If you're a stickler for details and are good at working fast, we'd love to talk. The main purpose of this job is to support lockbox remittance processing services. This includes providing expedited collection and processing of different types of payments and correspondence for our customers and electronic documentation.
Work Schedule : Sunday - Thursday, 9 : 30pm-6 : 00am on-site in downtown Kansas City, MO. All 3rd shift employees receive a 15% shift differential.
Essential Functions :
- Apply customer rules to perform desk related duties including credit card processing, pulling rejected work, labeling processed work and, responding to emails
- Meet department production and quality goals by processing multiple accounts with accuracy and in compliance with processing procedures
- Complete data entry item processing for scanned images, manual keying, and field validation of multiple accounts according to processing procedures
- Process protected health information (PHI) and card payments in compliance with HIPAA, Payment Card Industry (PCI) security standards, and all other applicable policies and regulations
- Read and interpret unique customer instructions to perform all aspects of remittance processing, including mail sorting, remittance and payment identification and batching, and / or data identification and capture
- Operate, clean, and maintain equipment. Report equipment issues as needed
- Provide secondary support and preparation of document and package disposal
- Cross-train and deliver results in other areas of the department as needed
- Perform other duties as assigned
Knowledge, Skills & Abilities Required :
Ability to understand customer instructions and follow department guidelinesMotivated and organized self-starter with strong attention to detail and the ability to manage multiple prioritiesInquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skillsAbility to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and core valuesIntermediate level proficiency with Microsoft Word, Excel, Teams, and OutlookAbility to be flexible and work overtime hours when neededManual dexterity and eye-hand coordinationAbility to lift and move mail trays weighing up to 15 poundsRepetitive hand movementAbility to stand for up to 8 hours may be requiredEducation & Experience :
High school diploma or equivalent combination of education and experience required1+ years of payment processing or related experience in production environment requiredFor this position, Commerce Bank is required to certify that you are not excluded from working with federally funded healthcare programs. If you express interest in and are considered for this position, you'll be asked to authorize our review of the Office of the Inspector General's List of Excluded Individuals / Entities, and any other similar state or federal exclusions list.
A reasonable estimate of the current base pay is $17.50 per hour. The candidate selected for this position may be eligible for the following employment benefits : employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits.
Location : 922 Walnut St, Kansas City, Missouri 64106