Medical Front Desk Specialist

Medical Front Desk Specialist

We are looking for a medical front desk specialist to join our team in Huntington Beach, California. In this role, you will provide essential administrative support to a pediatric speech therapy clinic, assisting children with special needs and their families. This is a contract position with the potential to transition to a permanent role, offering an opportunity to make a meaningful impact while working in a collaborative and detail-oriented environment.

Responsibilities :

• Greet patients and families with courtesy and compassion, ensuring a welcoming front desk experience.
• Schedule appointments efficiently, coordinating between multiple providers and patient needs.
• Manage patient check-in and check-out processes, verifying accurate information and collecting necessary documentation.
• Communicate effectively with parents and guardians regarding appointment details, insurance coverage, and billing inquiries.
• Maintain accurate patient records using Central Reach and other software tools.
• Answer and route incoming calls through RingCentral, providing prompt and helpful responses to inquiries.
• Assist with insurance verification and ensure accurate understanding of medical terminology during patient interactions.
• Collaborate with the clinical team to ensure smooth daily operations and scheduling adjustments.
• Uphold a detail-oriented and organized front office environment, adhering to business casual attire guidelines.

Requirements :