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Client Associate
Client AssociateROCKEFELLER CAPITAL MANAGEMENT • Palo Alto, CA, US
Client Associate

Client Associate

ROCKEFELLER CAPITAL MANAGEMENT • Palo Alto, CA, US
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  • [job_card.full_time]
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Rockefeller Capital Management

Rockefeller Capital Management was established in 2018 as a leading independent financial advisory services firm. Originally founded in 1882 as the family office of John D. Rockefeller, the Firm has evolved to offer strategic advice to ultra- and high-net-worth individuals and families, institutions, and corporations from offices in 32 markets throughout the United States, as well as an office in London. The Firm oversees $193 billion in client assets as of November 30, 2025.

Position

A Private Advisor team within our Rockefeller Global Family Office business unit is seeking a motivated individual to join its growing team as a Client Associate. The Client Associate will work with our Private Advisor team members and will interact directly with high-net-worth clients. The ideal candidate will be the face of the practice and is thorough in their work, operates with a high attention to detail, has strong communication, organization, time management and problem-solving skills, and is driven to develop and grow in their role.

Responsibilities

  • Account opening and maintenance
  • Gather & organize documents for tax reporting
  • Filling out investment subscription documents
  • Process all client cashiering requests (money market redemptions, wires, checks, journals, check deposits, etc.)
  • Assisting with client online access
  • Responding to account activity and statement inquiries
  • Provide top quality service to clients and complete administration of client accounts
  • Generate expense reports for submission using Concur
  • Offer administrative and office management support to the team
  • Review daily activity and reconcile current client activity, funds transfers and previous day's activity and trades against various clearing firm systems to ensure accuracy
  • Complete necessary filing and maintain client files
  • Attend compliance and continuing education training sessions as required by regulatory agencies and the firm
  • Additional duties as assigned

Qualifications

  • 1-3 years prior client service experience within financial industry, or equivalent experience, preferred
  • Prior experience working at a brokerage or investment firm, opening accounts and filling out investment documents, preferred
  • Series 7 & 66 strongly preferred, and if not, willing to obtain within 6 months
  • BA / BS Degree
  • Skills

  • Excellent client facing, interpersonal, organizational, and client service skills
  • Strong verbal and written communication skills
  • Highly coachable and ability to learn quickly
  • Extremely detail-oriented with ability to prioritize and organize workflow
  • Ability to work in a fast-paced, high intensity work environment as well as manage multiple tasks effectively with frequent interruptions
  • Strong Microsoft Office skills including Excel & PowerPoint
  • Compensation Range

    The anticipated base salary range for this role is $50,000 to $65,000. Base salary for the role will depend on several factors, including a candidate's qualifications, skills, competencies, and experience, and may fall outside of the range shown. In addition, this role may be eligible for a discretionary bonus. Rockefeller Capital Management offers a comprehensive benefit package including health coverage, vacation time, paid leave, retirement plan, and more. Visit careers.rockco.com to learn more about additional opportunities and benefits offerings.

    Disclosure

    Rockefeller & Co. LLC, Rockefeller Financial LLC, Rockefeller Trust Company, N.A., The Rockefeller Trust Company (Delaware), Rockefeller Financial Services, Inc. and all other subsidiaries of Rockefeller Capital Management L.P. (individually and collectively, "Rockefeller") is an equal opportunity employer and does not discriminate on the basis of race, religion, sex, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, military or veteran status, marital or partnership status, caregiver status, legally recognized disability, or any other basis protected by applicable federal, state or local law ("protected characteristics").

    Rockefeller Capital Management participates in the E-Verify program in certain locations, as required by law.

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