Senior Associate, Client Success Manager - Chase Media SolutionsJPMorgan Chase • Chicago, IL, US
Senior Associate, Client Success Manager - Chase Media Solutions
JPMorgan Chase • Chicago, IL, US
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]3+ years of account management, sales or related client-facing role within the digital media or performance marketing industry Demonstrated customer-focus to meet and exceed expectations across multiple clients and deadlines Ability to effectively collaborate with cross-functional teams to problem solve and deliver for clients Strong communication, organization and interpersonal skills with strong attention to detail Understanding of the digital media landscape and the role of account management to deliver successful client solutions Proactive, sense of ownership to deliver for clients in a highly dynamic, rapidly changing, and growing environment Vertical expertise in key consumer categories such as grocery, dining, gas & convenience, retail, travel
Senior Associate, Client Success Manager
Chase Media Solutions harnesses the power of Chase to help brands connect more meaningfully with 80 million Chase customers. Our transaction-based marketing platform leverages first-party data to expertly match businesses with audiences, inspiring valuable relationships that last through the Chase Offers program. As part of Offers & Shopping and Connected Commerce, we drive incremental growth for merchants while helping Chase customers level up how they shop and get more from the brands they love.
As a Senior Associate, Client Success Manager within Chase Media Solutions, you will report to the Client Success Team Lead and foster strong relationships with clients through an engaging, consultative experience for brands and agencies by delivering value through our Chase Offers platform to maximize revenue growth and retention. If you have account management experience, client centric mindset, excellent organization and communication skills, and are passionate about growing a new emerging media channel, we would love to hear from you.
Job Responsibilities
- Cultivate strong client relationships as a consultative expert from onboarding to execution to upsells and renewals
- Coordinate with cross functional teams including sales, operations and analytics to onboard, execute and deliver client campaigns
- Lead onboarding process for new clients
- Respond to client inquiries and resolve issues in a timely and effective manner
- Identify upsell and growth opportunities by uncovering client needs and objectives
- Monitor and report on campaign performance to identify trends and opportunities for optimization and growth
- Conduct readiness meetings, check-ins and campaign read-outs with clients
- Capture client feedback to help inform sales / marketing strategy, process improvements and product enhancements to better deliver for clients
Required Qualifications, Capabilities, and Skills
Preferred Qualifications, Capabilities, and Skills
[job_alerts.create_a_job]
Senior Client Manager • Chicago, IL, US
[internal_linking.related_jobs]
THIS POSITION IS NOT ELIGIBLE FOR VISA SPONSORSHIP • • • • •.As a member of OCC's Credit Risk Management team, you will help safeguard OCC from counterparties who exhibit elevated credit risks.Associate...[show_more]
Position : Client Success Manager.LRN is the world’s leading dedicated ethics and compliance SaaS company, helping more than 30 million people every year navigate complex regional and global regulat...[show_more]
Fusion92 is building the future of marketing through an unparalleled data-driven approach to solving our clients toughest problems.
We call ourselves a Marketing Transformation Partner for clients a...[show_more]
A financial technology company is seeking a Director, Client Success to lead their SMB client success organization.This role involves optimizing client success operations, driving merchant engageme...[show_more]
Senior Client Engagement Manager (CEM).Are you looking for a unique opportunity to be a part of something great? Want to join a 17,000-member team that works on the technology that powers the world...[show_more]
We are seeking a talented individual to join our team at Marsh.Chicago IL; Detroit MI; Dallas TX; Houston TX; or Cleveland OH.
This is a hybrid role that has a requirement of working at least three ...[show_more]
As one of the largest premium finance companies in the country FIRST Insurance Funding provides full premium finance services plus additional services built specifically for agencies.We pride ourse...[show_more]
As an Advisor Success Consultant for the leading provider of holistic support for independent financial advisors, you'll join an elite sales team vital to successfully creating and managing relatio...[show_more]
Partner Success Associate Principal.Via is using technology to transform transportation around the world.From changing a single person's daily commute to reducing humanity's collective environmenta...[show_more]
At SAP we keep it simple : you bring your best to us and well bring out the best in you.Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help s...[show_more]
This is a senior global consultant role with a wide range of engagement across our US mid-market H&B business.The role encompasses supporting go-to-market sales efforts (RFPs other) vetting opp...[show_more]
Aon is looking for a Senior Associate Broker - Global Client Network.Do you enjoy building relationships with clients, markets, and colleagues, gathering and interpreting data, and driving innovati...[show_more]
Freeosk is looking for an experienced Client Success Specialist to join our remote team.Our ideal candidate has experience with in-store and digital marketing strategies.
A Client Success Specialist...[show_more]
The Client Solutions Manager for Meta's Global Business Group is a strategic solution-driver who puts our customers at the core of everything we do.
In this role, you will lead key client relationsh...[show_more]
Rise25 is looking for a Client Success Manager to be the primary client contact with Rise25 clients and to help with implementing our strategy to help clients get ROI, clients and strategic partner...[show_more]
Ready to take charge of your next chapter and create something meaningful alongside your current commitments Were looking for a driven opportunity-minded individual who is excited to step into a fl...[show_more]
The Client & Community Relations Manager is responsible for supporting Busey's vision, mission, and values by supporting sales growth and executing the strategic charitable goals of the organizati...[show_more]
IAS is looking for the right people to continue our rapid growth.We want to find the people at the start of their careers who can become future leaders in digital advertising.The Senior Associate C...[show_more]
Senior Associate, Credit Project Management & Reporting
The Options Clearing Corporation • Chicago, IL, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Senior Client Success Manager
LRN Corporation • Chicago, IL, US
[filters.remote]
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_30]
Client Success Manager
Fusion92 • Chicago, Illinois, USA
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Director, SMB Client Success — Remote Growth Leader
Affirm • Chicago, IL, United States
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Senior Client Engagement Manager
Microchip Technology • Chicago, IL, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Associate Client Advisor
Marsh McLennan • Chicago, Illinois, USA
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
AVP, Client Success Manager
Wintrust • Northbrook, Illinois, USA
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Advisor Success Consultant
AssetMark • Chicago, IL, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Partner Success Associate PrincipalChicago, Illinois
Via • Chicago, IL, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
CuSAP Concur Client Success Manager (Chicago, IL)
SAP • Chicago, Illinois, USA
[job_card.full_time] +1
[last_updated.last_updated_variable_days] • [promoted]
Global Consulting Senior Associate
WTW • Chicago, Illinois, USA
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Senior Associate Broker, AGCN
Aon • Chicago, IL, United States
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
Client Success Specialist
Freeosk • Chicago, IL, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Client Solutions Manager
Meta Platforms • Chicago, IL, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Client Success Manager
Rise25 • Chicago, IL, US
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_30]
Remote Client Success Consultant – Flexible Career Path
Barbara Kowk Success And Empowerment • Chicago, Illinois, USA
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Client & Community Relations Manager
Busey Bank • Glenview, IL, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Senior Customer Success Associate
Integral Ad Science • Chicago, Illinois, USA
[job_card.full_time]
[last_updated.last_updated_1_day] • [promoted]