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Field Service Technician (VIRGINIA) - REMOTE WITH TRAVEL
Field Service Technician (VIRGINIA) - REMOTE WITH TRAVELLayerZero Power Systems Inc • Manassas, VA, US
Field Service Technician (VIRGINIA) - REMOTE WITH TRAVEL

Field Service Technician (VIRGINIA) - REMOTE WITH TRAVEL

LayerZero Power Systems Inc • Manassas, VA, US
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Job Description

Job Description

Description : REMOTE WITH TRAVEL TO CUSTOMERS WITHIN SURROUNDING AREAS / STATE OF MANASSAS, VA

About Us :

LayerZero Power Systems Inc. is a globally recognized leader in providing state-of-the-art power distribution solutions for critical industries. With a strong focus on reliability, innovation, and customer satisfaction, we deliver advanced power systems products that ensure uninterrupted and dependable power supply in mission-critical environments. Our customer base is comprised of companies in the data center (our main focus), financial, computer service provision, and semiconductor manufacturing sectors. LayerZero Power Systems is on a trajectory of sustained growth, with a loyal customer base of existing Fortune 100 customers and an expanding portfolio of new customers.

Position Description : Customer Service Technician

The Customer Service Technician plays a vital role in ensuring the reliability and performance of LayerZero’s Power Systems, Inc. This position involves hands-on service, technical support, and customer interaction, both on-site and remotely. The ideal candidate will have strong electrical troubleshooting skills, a commitment to safety, and a customer-first mindset.

Requirements : Primary Duties :

  • Perform startup, commissioning, service, and preventive maintenance on LayerZero equipment, including :

Static transfer switches

  • Power distribution units
  • Remote power panels
  • Provide technical support to customers on-site and remotely via phone and email
  • Maintain accurate and timely service records in the LayerZero system
  • Respond to emergency service calls, including participation in the 24 / 7 support rotation
  • Travel to customer sites across the U.S. and Canada as required
  • Occasional weekend or holiday work may be necessary

    • Skills & Experience :

  • Experience servicing electrical power systems
  • Strong electrical and electronic troubleshooting skills
  • Ability to read and interpret diagrams and schematics
  • Familiarity with PC-based programming of printed circuit boards
  • Knowledge of electrical PPE and safety protocols
  • Associate degree in an electrical discipline is preferred
  • Military training in electronics or electrical systems is preferred

    • Work Location :

  • Initial training conducted at LayerZero headquarters in Aurora, Ohio
  • Field service performed at customer sites throughout the U.S. and Canada

    • What We Offer :

  • Competitive pay with performance incentives
  • 100% company-paid medical, dental, and vision
  • 401(k) with company match
  • 3 weeks PTO, 8 paid holidays, and 2 floating holidays

    • Why You Will Love Working with Us :

  • Impact : Develop your skills and expertise in a rapidly growing industry, with your work directly influencing the success of mission-critical projects.
  • Innovation : Immerse yourself in an environment that celebrates forward-thinking and continuous improvement.
  • Collaborative spirit : Work closely with engineers, marketers, and other professionals to bring ideas to life.
  • Grow with us : We are committed to your personal and professional development, offering endless opportunities to improve your skills and advance your career

    • At LayerZero, we are proud to be an Equal Opportunity Employer. We welcome and celebrate diversity, and we are committed to creating an inclusive environment for all employees.

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    Field Service Technician • Manassas, VA, US

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