Pipeline Job Developer
The main objective of the Pipeline Job Developer at MassHire is to build long-lasting relationships with employers in the North Shore workforce development region by focusing on the Gateway Cities to ultimately meet the goal of increasing employer-paid workforce opportunities for young adults. This will be accomplished by engaging with employers through their workforce goals and needs, ensuring connection to all the services and resources offered by MassHire, and most importantly, providing access to qualified job candidates. The Pipeline Job Developer will work in close partnership with teams from the mayors' offices in the Gateway Cities, attending events and developing relationships with key employers and employer groups in each city. The initial focus will be solely on youth job development with gradual cross-training to adult programming and job development. Reports to : The MassHire-North Shore Workforce Board Deputy Director, in partnership with the MassHire-North Shore Career Center Director.
Essential Duties and Responsibilities :
- Establish, foster, and expand effective working relationships with the North Shore region with a focus on Gateway Cities stakeholders (employers, community-based organizations / groups, economic development groups / coalitions, etc.) by conducting on-site / in-person outreach with the goal of expanding awareness of youth workforce development.
- Connect with and assess North Shore employers to identify workforce goals and needs, and provide North Shore Youth Career Center (NSYCC) services and solutions to support those goals / needs, such as :
- Assisting with job descriptions to adapt to youth capabilities;
- Screening youth job candidates for referral to employers to fill open positions;
- Planning, organizing, and implementing youth hiring events; coordinating opportunities for employers to host recruitments, job fairs, and special events connecting to youth job candidates; and
- Completing follow-up services with employers to maintain relationships by consistently following up via phone or email to track referrals for hires, hiring event outcomes, resource referral outcomes, etc.
- Maintain NSYCC databases, ensuring all services delivered to local area employers are recorded.
- Lead and facilitate regular meetings with NSYCC youth staff to communicate needs / requirements of job openings to ensure qualified candidates are referred to employers.
- Collaborate with Business Services colleagues and city partners to develop and implement strategies that align the NSYCC job seeker pipeline to the region's high impact industries (identified by the MassHire North Shore Workforce Board), largest and / or fastest growing industries / employers, etc.
- Identify new strategies to market NSYCC resources and services to the community.
- Attend regional industry / trade association or networking events, economic development events, and community events.
- Review activity and performance outcomes regularly to ensure quarterly goals / performance standards are met.
- Gather and analyze employer satisfaction data on a continuous basis. Set up follow-up procedures to respond to customer input and feedback.
- Perform other duties as assigned.
- Commit to the MassHire values of Collaboration, Respect, Reliability, and Ingenuity.
Qualifications :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Must place high priority / value on diversity, equity, and inclusion to effectively serve the region's community.