Director of Benefits Operations

Director Of Benefits Operations

SEIU 775 Benefits Group's mission is to improve the skills, health, and stability of the caregiver workforce. We partner with workers, employers, and industry stakeholders to collectively solve workforce problems through innovation, creativity, and an evidence-based approach. Together, we deliver high-quality benefits that support a growing caregiver workforce.

Our Model is unique : We operate as a high-volume benefits administrator that "owns" the product, providing direct health and retirement benefits to more than 60,000 home caregivers in Washington and Montana. We function similarly to a third-party administrator with a mission-driven focus on building and delivering benefits that improve the health, safety, and financial stability of the workforce.

About the Position : We are seeking a Director of Benefits Operations to lead the administration of our Health and Retirement plans. Reporting to the Managing Director of Benefit Operations, this role is accountable for developing a comprehensive operational strategy that will improve the quality and value of plan services. The Director oversees benefits administration, the primary focus is on people leadership, third-party administrator management, and strategic operations.

The ideal candidate may not fit the standard corporate benefits mold. We value leaders from Public Sector facilities, State Government, or Community Health backgrounds who understand complex service delivery, and are eager to learn our specific benefits model.

Key Responsibilities :

• Design and execute an operations strategy that pushes the status quo and improves benefit delivery.
• Ensure department strategy aligns with and supports broader organizational priorities.
• Develop, execute, and manage comprehensive department budgets, focusing on operational efficiency and long-term sustainability.
• Utilize plan metrics to identify trends and opportunities to improve operational efficiency.

People Leadership & Team Development :

Vendor & Program Operations :

Qualifications :

Required Experience & Competencies :

Preferred (But Teachable) Knowledge :

Salary Range : $117,172.77 to $159,694.46

Benefits :

Statement of Affirmative Action : SEIU 775 Benefits Group is proud to be an equal opportunity workplace and is an Affirmative Action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.