Customer Service Representative Sales Administrator

Customer Service Representative / Sales Administrator

Master Appliance Corporation

Racine WI

SUMMARY DESCRIPTION :

Customer-focused Customer Service / Sales Administrator This dual-role position is responsible for supporting the sales team managing customer accounts processing orders and ensuring an exceptional customer experience from initial inquiry through post-sale support.

DUTIES AND RESPONSIBILITIES :

Customer Service :

• Respond to customer inquiries via phone email and in-person in a professional and timely manner
• Resolve customer issues concerns and complaints with a focus on satisfaction and retention
• Track and follow up on customer orders shipments and back orders
• Maintain accurate and up-to-date customer records in CRM systems

Sales Support :

Administrative Duties :

Requirements :

Qualifications :

We Make it Easy

Founded in 1901 MRA is a nonprofit employer association that serves more than 4000 employers covering more than one million employees.

As one of the largest employer associations in the nation MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services information education and resources to help build successful workplaces and a powerful workforce.

We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company not an agency recruiter.

Required Experience :

Junior IC

Key Skills

Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

Employment Type : Full-Time

Experience : years

Vacancy : 1