Employment / Education Coordinator

Shannon West Homeless Youth Center (SWHYC)

Employment / Education Coordinator

Hours : Monday- Thursday 7 : 00am – 5 : 00pm

Salary : Full Time – Salaried Non-Exempt

Reports to : SWHYC Case Manager Supervisor

Purpose :

Under the direct supervision of the case manager supervisor, this position provides employment and educational case management services to homeless and at-risk youth.

Duties, Functions and Responsibilities :

• Completes an assessment on each resident in the facility to determine educational needs, career goals, interests and personality characteristics.
• Assist residents in developing employment and educational plans based on the resident's needs and the findings from the assessment.
• Effectively explain educational programs and assist residents with the enrollment process.
• Assist the residents in learning pre-employment skills, such as creating resumes, developing professional social media, developing a professional email, obtaining interview clothes, and professional voice mails on the phone.
• Monitor residents' employment and educational progress and provide follow-up services.
• Refers to Job Readiness classes and follows up on the progress of the resident.
• Holds employment skills sessions, such as mock interviews, resume writing classes and professional skills to include attendance, time management, and how to work in a professional environment.
• Organize and facilitate educational and employment activities according to client needs.
• Maintain group log / attendance following the completion of the group.
• Assist with employment new hire paperwork.
• Provides transportation to educational and employment activities and events when necessary.
• Recruit employers to create job opportunities for the residents.
• Maintain accurate documentation of educational and employment services to residents in HMIS in real time. Enters accurate resident data reflecting resident activities and their progress.
• Responsible for updating residents on their status regarding all parts of the staffing lifecycle : paperwork, interviews, next steps.
• Completes all required paperwork and logs, including incident reports, runaway reports and resident tracking log.
• Provide direct supervision of all residents during assigned shifts. Maintain and complete hourly log.
• Responsible for attending weekly supervision meetings with case manager supervisor.
• Report all program violations within 24 hours of incident.
• Provides crisis intervention as needed.
• Supervises residents' ingestion of prescribed and over the counter medications and documents medication compliance when necessary.
• Participates in multi-agency, multidisciplinary teams to report and review resident progress.
• Works closely with Intensive case managers to provide a continuum of care.
• Attends training when available.
• Performs other duties as assigned by supervisor.

Knowledge, Skills and Abilities :

Qualifications, Education and / or Equivalent Experience :