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Account Coordinator
Account CoordinatorNFP • Santa Ana, CA, United States
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Account Coordinator

Account Coordinator

NFP • Santa Ana, CA, United States
[job_card.variable_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Who We Are

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit : https : / / www.NFP.com.

NFP is seeking a Senior Account Coordinator.

This is a support role, requiring the senior coordinator to assist the account teams by providing basic administrative and support functions in the team's day-to-day servicing of clients. While in this role, the Senior Coordinator is beginning to have client contact, via more senior team members. They may join meetings and client calls but will be responsible for listening, taking notes and providing follow up to the team. In this role, the Senior Coordinator will begin to learn the functions of the Account Manager, most specifically begin to get exposure to the RFP process and continue to expand upon their industry knowledge through special projects as directed by senior team members.

Essential Duties and Responsibilities :

  • Gains exposure to clients and carrier contacts; attends meetings and calls, primarily does not take active role
  • Assists Account Management Team in preparing insurance for company proposal requests.
  • Performs policy checking, completes coverage checklists and coverage recommendation letters.
  • Creates and maintains client files in the Agency Mgmt. System in accordance with office procedures. When order comes in, verifies rates are correct, adjusts for any additional premium and expedites invoice.
  • Assists with billing questions from clients and insurance company personnel with assistance from Accounting Dept. when necessary.

Knowledge, Skills, and / or Abilities :

  • Good written and verbal communication skills
  • Self-confident to make sound independent decisions
  • Ability to successfully interact with a variety of people
  • Team player, adaptive to mentoring and continual learning
  • Must be able to read, analyze and reconcile financial reports.
  • Possess good analytical and problem solving skills
  • Attention to details
  • May be required to work overtime as necessary
  • Education and / or Experience :

  • High School or equivalent;
  • More than 2 years related experience and / or training; or equivalent combination of education and experience.
  • Certificates, Licenses, Registration :

  • P&C License is generally not required at this level but may be required by state law.
  • Physical Demand : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision and distance vision.

    What We Offer

    We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.

    The base salary range for this position is $45,000 - $70,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

    NFP and You... Better together!

    NFP is an inclusive Equal Employment Opportunity employer.

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws.

    For further information, please review the Know Your Rights notice from the Department of Labor.

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