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Director of Internal Communications
Director of Internal CommunicationsConsilio • Rochester, NY, US
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Director of Internal Communications

Director of Internal Communications

Consilio • Rochester, NY, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Director, Internal Communications

Consilio is seeking an experienced and highly motivated Director, Internal Communications to lead the strategy, execution, and continuous improvement of our internal communications programs across the globe. This individual will play a critical role in ensuring our people are informed, inspired, and aligned with the companys mission, strategic priorities, and culture.

The ideal candidate is both a strategist and a doer capable of developing high-impact messaging frameworks and communication plans while personally crafting content, managing channels, and executing programs. This role has significant exposure to senior leadership and requires comfort working cross-functionally with executives, HR, IT, Operations, and regional leaders.

Responsibilities

Strategic Planning & Leadership

  • Develop and execute a comprehensive internal communications strategy that informs, engages, and connects employees across geographies and functions.
  • Partner closely with executive and functional leaders to translate strategic priorities and business updates into clear, compelling internal messages.
  • Serve as a trusted advisor to leadership on communication best practices, timing, and tone.

Content Development & Channel Management

  • Write, edit, and distribute key communications including all-company emails, executive messages, and portal updates.
  • Oversee development and publication of the monthly internal newsletter, ensuring engaging content and consistent tone aligned with company culture.
  • Manage and continuously improve internal communications channels and platforms, including the company intranet / portal and digital signage.
  • Craft messaging suited to audiences at all levels of the organization, from frontline employees to executive leadership.
  • Occasionally develop basic creative assets such as short videos, visuals, or presentation materials to enhance internal storytelling and reinforce engagement campaigns.

    • Event Planning & Employee Engagement

  • Maintain and coordinate the global events calendar, ensuring alignment across regions and teams.
  • Lead the planning, programming, and technical execution of all-company video meetings and town halls, partnering with IT, AV, and leadership teams to deliver professional, well-produced sessions.
  • Collaborate with HR and regional teams to amplify initiatives that foster engagement, recognition, and connection across the organization.

    • Measurement & Continuous Improvement

  • Establish metrics to evaluate the reach, engagement, and impact of internal communications initiatives.
  • Recommend and implement enhancements based on employee feedback and analytics.

    • Qualifications

  • 8+ years of experience in corporate or internal communications, with at least 3 years operating at a strategic level.
  • This is an individual-contributor role; while it operates at a Director level and requires leadership, influence, and executive interaction, it does not include direct people management responsibilities.
  • Demonstrated ability to both develop strategy and deliver high-quality, hands-on execution.
  • Proven experience crafting communications for all levels of an organization, from senior executive briefings to broad employee campaigns.
  • Exceptional writing, editing, and storytelling skills across formats from executive messages to visual presentations.
  • Comfort with light creative production, including basic video editing, graphic design, or presentation layout, to support internal content delivery.
  • Proven success partnering with senior leaders to communicate complex business topics in clear, human, and inspiring ways.
  • Strong project management and event coordination skills; comfort balancing multiple priorities and tight timelines.
  • Experience with communications, event, and engagement tools such as Workshop, RingCentral, and Cvent
  • Bachelor's degree in Communications, Journalism, Public Relations, Marketing, or related field.

    • What You'll Bring

  • A mix of strategic clarity and operational excellence equally comfortable developing communication frameworks and crafting newsletters or running event logistics.
  • A keen understanding of organizational culture and how to use communications to strengthen it.
  • Poise, discretion, and professionalism when interacting with executives and global teams.
  • Curiosity, creativity, and a genuine passion for connecting people to purpose.

    • Why Consilio

    At Consilio, we equip legal teams and business leaders around the world to adapt to every challenge with confidence. As a member of our marketing and communications team, you'll help tell that story from the inside out, connecting our global workforce to the mission, strategy, and shared success that define us.

    Consilio's True North Values

  • Excellence : We strive to make every client our advocate
  • Passion : We DO because we CARE
  • Collaboration : We win together through teamwork and communication
  • Agility : We flex, adapt and embrace change
  • People : We value, respect and invest in our teammates
  • Vision : We create clarity of purpose and a clear path forward

    • Consilio, LLC is an EEO / Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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