Account Services Specialist

Our client, a

Global Medical Device Manufacture has an immediate opening for an

Account Services Specialist for a

12 Month Contract to Hire opportunity. Our client offers results-driven people a place where they can make a difference - every day! You will also have the opportunity to work with other like-minded, self-directed and detail-oriented Top Talents in an extremely collaborative and professional environment.

RESPONSIBLE FOR ORDER ENTRY, PO BOOKING AND DATA MANAGEMENT. Must Have Order Processing Experience

Position Description (Principle Duties and Responsibilities)

Process multiple daily order entry and billing transactions with an extremely high level of detail. Resolve issues.

Maintain customer accounts.

Communicate directly with the sales force, internal departments, and clients to pursue and resolve issues related to orders, billings, accounts receivable, and returns.

Prompt response to and resolution to Sales Rep issues (questions, requests, etc.) to the Rep's satisfaction per company procedures and standards

Perform administrative duties, run reports and special tasks / projects associated with support of capital sales business

Will follow a standardized order entry process to ensure 100% accuracy for all orders (as defined by the company) that are submitted via phone, electronically or by fax.

Accountable for all record-keeping as appropriate and in accordance with set specifications.

Must meet all training and documentation criteria.

Requirements

High School diploma or equivalent required; prefer Associates Degree or equivalent work experience

Valid driver's license and good driving record

2+ years of customer or account management experience

Experience working with an ERP system (Oracle) helpful

Demonstrated order processing skills

Demonstrated accuracy in data entry and report generation

Prefer demonstrated knowledge of the medical implant industry and hospital customer base

Must have Skills :

Analytical-experience working with data to solve problems and develop processes

Organized

Communication (customer service orientation)

Computer Savvy and experienced with Microsoft Office Suit of products

Proficiency in Excel including pivot tables and various functions

Comfortable in a fast-paced environment

Microsoft Office, Excel and Outlook

Oracle ERP Experience and SaleForce experience

Adaptability

Energized / High achiever