Order Desk / Customer Service

Order Desk / Customer Service & Administrative Assistant

Location: Carrollton, TX
Schedule: Monday-Friday | 8:00 AM - 5:00 PM
Pay: $20/hr
Bilingual preferred | QuickBooks & Excel required

Job Summary

We are seeking a reliable, detail-oriented, and customer-focused Order Desk / Customer Service & Administrative Assistant to support customers and internal teams throughout the order process. This role is responsible for customer communication, order entry, coordination with sales and warehouse teams, and general office administrative support.

Key Responsibilities

• Assist customers via phone, email, and in person
• Enter and manage sales orders and price quotes
• Coordinate with Sales, Accounting, and Warehouse teams
• Process returns and RMAs
• Maintain office and warehouse supplies
• Assist the Branch Manager with scheduling and daily office functions

Qualifications

• 2+ years of customer service experience preferred
• 3+ years of administrative experience preferred
• Strong communication, organization, and multitasking skills
• Proficient in Microsoft Office (Excel) and Google Workspace (Gmail, Calendar)
• QuickBooks experience a plus
• Typing speed: 45 WPM

Work Environment

Office-based position; primarily seated with occasional lifting (up to 10 lbs).

Send Resume: Jhernandez@atwork.com