Coordinator, Member Experience

Coordinator, Member Experience

The Coordinator, Member Experience provides essential administrative and logistical support for ADSO's membership operations and event portfolio. This includes assisting with renewals, communications, committee logistics, membership services, and marketing efforts that enhance member value. The role also supports live event logistics, sponsorship fulfillment, and the preparation of materials for the Event Curriculum Committee in collaboration with the Manager of Member Experience.

Key responsibilities include :

• Execution of annual membership renewal campaign and assistance in producing related reports.
• Delivery of member engagement programs.
• Coordination of member newsletters, email campaigns, and marketing materials.
• Providing event logistics support including sponsor tracking, speaker coordination, production materials, on-site execution with third party vendors.
• Assisting with scheduling and agenda preparation and minute-taking for Event Curriculum committee meetings.
• Maintaining member database accuracy and ensuring timely updates to contact and engagement records.
• Managing administrative functions to ensure operational efficiency.
• Collaborating with graphic designer to ensure consistency of brand and visual assets across member and event communications.

Professional experience / qualifications include :

Travel to occasional in-person team meetings and / or annual meetings is anticipated.

This is a largely sedentary position that requires the ability to speak, hear, see and lift small objects up to 20 lbs.

Per ADSO's Policy, the successful applicant for this position will undergo a thorough background check as a condition of employment. This process will be conducted with the utmost respect for privacy and confidentiality.