Compliance Officer

???? Ready to make a real difference in people’s lives? ActivStyle is seeking compassionate, driven individuals to join our team—where purpose meets professionalism. As a trusted provider of home-delivered medical supplies, we empower our clients to live with dignity, independence, and comfort.

If you’re passionate about helping others and thrive in a supportive, mission-driven environment, we’d love to welcome you to the ActivStyle family.

Position Summary:

The Compliance Officer of ActivStyle, LLC, provides direction and oversight of the Compliance Program.

The Compliance Officer is responsible for identifying and assessing areas of compliance risk for the company; communicating the importance of the Compliance Program to the Board of Directors; preparing and distributing the written Code of Conduct, setting forth the ethical principles and policies which are the basis of the Compliance Program; developing and implementing education programs addressing compliance and the Code of Conduct; implementing a retaliation-free internal reporting process, including an anonymous telephone reporting system; and collaborating with executive management to effectively incorporate the Compliance Program within system operations and programs and to carry out the responsibilities of the position.

• Ensuring that the Compliance Program is designed to effectively prevent and/or detect violations of law, regulations, organization policies or the Code of Conduct.

• Regularly reviewing the Compliance Program and recommending appropriate revisions and modifications, including advising administrative leadership and the Board of Directors of potential compliance risk areas.

• Coordinating resources to ensure the ongoing effectiveness of the Compliance Program.

• Implementing and operating retaliation-free reporting channels, including an anonymous telephone reporting system available to all employees, contractors and affiliated entities.

• Developing educational programs for all employees, agents, affiliated providers, contractors or others working with the company.

• Ensuring that the internal controls are capable of preventing and detecting significant instances or patterns of illegal, unethical or improper conduct by employees, agents, contractors, affiliated providers or others working with the company.

• Ensuring that the system has effective mechanisms to reasonably determine that persons either promoted to or hired in management and certain other sensitive and/or responsible positions do not have a propensity to violate federal or state laws and regulations or engage in improper or unethical conduct in their designated areas of responsibility.

• Providing input and/or direction to Human Resources policies and procedures and the performance appraisal and incentive programs to ensure that improper conduct is discouraged and that support of any conformity with the Compliance Program is part of any performance evaluation process for all employees.

• Coordinating as appropriate with outside legal counsel, conducting or authorizing and overseeing investigations of matters that merit investigation under the Compliance Program.

• Overseeing follow-up and, as applicable, resolution to investigations and other issues generated by the Compliance Program, including development of corrective action plans, as needed.

• Tracking all issues referred to the compliance office.

• Developing productive working relationships with all levels of the organization.

• Presenting periodic reports on the Compliance Program to the Board of Directors, as requested.

• Developing and implementing, with approval of executive compliance committee and the Board, an annual review of an update to the Compliance Plan.

• Reporting on a regular basis to the compliance committee on matters involving the Compliance Program. Additionally, the Compliance Officer at his/her discretion is expected to regularly report issues to the CEO and Board of Directors.

• Working with administrative leadership to provide adequate information to staff to ensure that they have the requisite information and knowledge of regulatory issues and requirements to carry out their responsibilities in a lawful and ethical manner.

• Ensuring that all contracts contain language which is corporately compliant.

• Representing the Executive and Functional Leader Compliance Committees, including developing appropriate agendas, reports, and information as directed from by the committees.

• Performing other duties as assigned by the CEO.

Principal Duties:

• Oversee, coordinate, and monitor the day-to-day compliance activities of the business.

• In consultation with legal counsel, establish a company compliance manual including compliance policies appropriate and relevant to the operation of the business. Maintain and supplement the manual as necessary.

• Develop and coordinate appropriate compliance training and education programs for all employees. Ensure and understand the company’s commitment to comply with all laws, regulations, company policies and ethical requirements applicable to the conduct of the business. Assess the need for additional training and education and develop appropriate risk-specific compliance programs.

• Develop, coordinate, and/or oversee internal and external audit procedures for the purpose of monitoring and detecting any misconduct or noncompliance. If any misconduct or noncompliance is detected, recommend a solution, and follow up to ensure that the recommendations have been implemented.

• Formalize, monitor and maintain a system to enable employees and others who work for the company to report any noncompliance without fear of retribution, ensuring that the reporting system is adequately publicized and that allegations of noncompliance are investigated and responded to promptly.

• In consultation with the Human Resources Department, help ensure that there is a mechanism in place for disciplining instances of noncompliance (including the failure to prevent, detect or repot any noncompliance), appropriate to the nature and extent of the deviation, and ensure consistency in the application of disciplinary action.

• Work with the Huan Resources Department to ensure a work force with high ethical standards, including the establishment of minimum standards for conducing appropriate background and reference checks on potential employees.

• In conjunction with legal counsel, interface and, when appropriate, negotiate with external regulatory agencies.

• Chair the Functional Leaders Compliance Committee at its regular meetings, or as otherwise necessary, and report to the Executive Compliance Committee on any significant compliance issues to ensure appropriate discussion of such compliance issues and to ensure that appropriate action is taken.

• Carry out all duties and responsibilities as assigned by the Executive Compliance Committee.

• In-depth knowledge of Medicare, Medicaid, and private payer reimbursement policies.
• Strong understanding of HME/DME compliance, accreditation, and regulatory requirements.
• Excellent strategic and operational leadership skills.
• Exceptional communication, negotiation, and relationship-building skills.

• Bachelor’s degree in business, healthcare administration, or related field required; Master’s degree (MBA, MHA, or equivalent) strongly preferred with experience in healthcare compliance and specific knowledge of fraud and abuse and Medicare/Medicaid and other healthcare payer issues.
• 2 years of experience leading the compliance function of a healthcare entity or the healthcare division of a company
• Experience in dealing with compliance issues and concerns.
• Experience dealing with licensing, accreditation and regulatory matters applicable to healthcare organizations; DME company experience preferred.
• Strong influencing skills and perseverance in investigating.

Physical Demands and Work Environment:

• Must be able to bend, stoop, stretch, stand, and sit for extended periods of time
• Subject to long periods of sitting and exposure to computer screen
• Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use
• Must be able to lift 30 pounds as needed
• Excellent ability to communicate both verbally and in writing
• Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy.
• This position requires travel within the United States approximately 15–20% of the time to support compliance activities, audits, and training initiatives.
• This role may be performed remotely; however, remote work arrangements are subject to review and may be modified at the discretion of the Chief Executive Officer based on business needs.

• Team Driven and Values Based Culture
• Medical, Dental, and Vision Benefits
• Paid Time Off (PTO), Holiday Pay, Sick and Safe Time for Applicable States
• Employee Assistance Program
• Career Growth Opportunities
• 401(k) and Generous Employer Match Opportunity
• The pay range for this position is $165,000 -185,000 annually