Shift Leader

Shift Leader

The Shift Leader supervises shifts and / or work areas in the operation of a Papa Johns restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies procedures programs and systems. Ensure compliance with all federal state and local laws and ethical business practices.

Responsibilities

Adheres to guidelines techniques and expectations for each station including but not limited to dough management accuracy and proper portioning. Performs assigned work station duties such as making quality products follows all product preparations procedures and maintains established product holding times. Consistently contributes to achieving the Companys product goal. Commits to meeting the needs and expectations of the restaurants customers minimizes customer complaints and responds appropriately to customer needs. Follows all policies and procedures as outlined in our TM handbook including but not limited to image (including car topper for delivery drivers) attendance safety and security.

Exemplifies and exhibits the Core Values maintains a positive attitude works well with others and is flexible and adaptable to change.

Ensures adequate shift coverage for restaurant. Provides immediate feedback and corrects problems when identified. Maintains product quality customer service and performance responsibilities (such as MCE readiness food / labor costs restaurant cleanliness etc.) within acceptable standards follows all policies and procedures related to shift management.

Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System. Execute cash management duties. Assist in the management of adequate inventory levels using the companys systems and guidelines to minimize loss.

Key Ingredients

High School diploma or GED preferred.

Serv-Safe / Local or State Food Service Certification preferred

Previous restaurant shift lead experience preferred

Skills : Cash management; planning and organization; effective communication

Key Skills

Restaurant Experience,Food Service,Inventory Control,Customer Service,Employee Evaluation,Food Safety Experience,Math,Shift Management,Food Processing,Leadership Experience,P&L Management,Supervising Experience

Employment Type : Part-Time

Experience : years

Vacancy : 1