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Talent Strategy Partner- West Palm Beach
Talent Strategy Partner- West Palm BeachServiceNow • West Palm Beach, FL, US
Talent Strategy Partner- West Palm Beach

Talent Strategy Partner- West Palm Beach

ServiceNow • West Palm Beach, FL, US
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  • [job_card.full_time]
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Talent Strategy Partner- West Palm Beach

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

We are seeking an experienced and strategic Talent Strategy Partner to play a pivotal role in driving our company's talent growth and development in West Palm Beach (WPB), Floridaa key and critical market for ServiceNow's long-term expansion. This individual will serve as "feet on the ground" to support the broader HR organization as it works to build talent strategies to build a local talent community. This individual will serve as the connective tissue across our HR including Talent Acquisition, Workforce Planning, Culture, and Early-in-Career teams - ensuring that our local talent strategies align with enterprise goals and deliver a best-in-class employee experience. They will also be the voice back to the HR team providing local feedback and insights that will help shape the ServiceNow West Palm Beach talent approach.

Key Responsibilities :

  • Strategic Talent Development Assistance
  • Assist HR Business Partners (HRBPs) and functional leaders to develop and execute integrated talent strategies that support growth in West Palm Beach.
  • Translate company-wide talent priorities into localized plans that attract, retain, and develop talent in the region.
  • Work with Workforce Planning to identify critical skill needs and ensure alignment with future workforce demand. Talent Acquisition & Pipeline Growth
  • Collaborate closely with Talent Acquisition and Early-in-Career teams to support local hiring initiatives, campus engagement, and recruiting events.
  • In partnership with TA, build strong partnerships with local universities, workforce boards, and community organizations to grow regional talent pipelines.
  • Support initiatives that expand the company's visibility and employer brand in the South Florida market. Employee Experience & Onsite HR Support
  • Serve as the onsite HR representative in West Palm Beach, providing HR guidance and fostering a connected, engaging employee experience.
  • Partner with Workplace Services, Communications and HR functions to support cultural alignment as the office begins to grow.
  • Act as a key resource for local managers and employees, ensuring HR services are accessible and responsive. Cross-Functional Collaboration
  • Work closely with the WPB Program Manager (under Workplace Services) and other local leaders as part of a cross-functional "WPB Squad" to coordinate initiatives supporting the market's growth.
  • Provide local insights to inform enterprise-level talent planning, location strategy, and employee engagement efforts.

To be successful in this role you have :

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • 8+ years of progressive HR experience in roles such as HRBP, Talent Strategy, or Workforce Planning.
  • Demonstrated experience developing and implementing talent strategies in high-growth or new-market environments.
  • Proven ability to collaborate across HR disciplines and partner effectively with leaders at all levels.
  • Strong business acumen with the ability to link people strategy to business outcomes.
  • Excellent communication, stakeholder management, and project management skills.
  • Familiarity with the Florida talent market or similar regional ecosystems strongly preferred.
  • Must live locally this is not a remote position, and will require office attendance 3 days a week
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    West Palm Beach • West Palm Beach, FL, US

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