Talent.com
Member Services Representative
Member Services RepresentativePlanet Fitness (Retail) • Los Angeles, CA, US
Member Services Representative

Member Services Representative

Planet Fitness (Retail) • Los Angeles, CA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Planet Fitness Job Posting

Why Join Planet Fitness?

Philosophy

We are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable. A diverse, Judgement Free Zone where a lasting, active lifestyle can be built.

Our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. We seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We as employees take pride in the fact that we are a non-intimidating, welcoming gym. Unlike most traditional gyms, Planet Fitness does NOT cater towards bodybuilders or power lifters, but is instead focused on general fitness. We strive to provide a comfortable atmosphere for EVERYONE in what we call the Judgement Free Zone (JFZ).

Mission Statement

At PF Supreme, we've worked hard to become one of the largest franchisee groups in Planet Fitness, the most recognizable name in the fitness industry. We strive to create a fun and respectful environment, where our team of motivated individuals can learn and grow just as quickly as our organization. Our purpose is to continuously expand the Planet Fitness brand, better the lives of our team with fulfilling career, and truly deliver the Judgement Free experience to our members. We believe by being passionate in our work and fearless in our approach, that our potential has no limits.

Job Benefits Include

  • Free Black Card gym membership.
  • Day, evening, or overnight shifts.
  • Career growth opportunities.
  • Discounts on merchandise sold at the club.
  • Benefits including : medical, 401k, and supplemental insurance.
  • Discounts on movie tickets, theme parks, hotels, attractions, and much more.

Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential Duties and Responsibilities

  • Greet members, prospective members and guests, providing exceptional customer service.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Handle all front desk related activities including :

    • Answer phones in a friendly manner and assist callers with a variety of questions.

  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
  • Facilitate needed updates to member's accounts.
  • Assist in maintaining the neatness and cleanliness of the club.

    • Cleaning and sanitizing of all exercise equipment and Black Card spa amenities.

  • Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
  • Perform a comprehensive walk of all club areas; quickly fix any safety / policy issues and address cleanliness concerns

    • Qualifications / Requirements

  • Customer service background preferred.
  • Must be 18 years of age or older.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma / GED equivalent preferred.

    • Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Will encounter toxic chemicals during shift.
  • Moving self in different positions, including bending, climbing, balancing, kneeling, crouching, and twisting, to accomplish tasks
    • [job_alerts.create_a_job]

    Member Service Representative • Los Angeles, CA, US

    [internal_linking.similar_jobs]
    Member Service Representative

    Member Service Representative

    Santa Monica Family YMCA • Santa Monica, CA, USA
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Under the supervision of the Member Services Coordinator, the Member Services Representative is responsible for building positive relationships among members, participants, volunteers and staff, wi...[show_more]
    [last_updated.last_updated_30]
    Haven Hills - Board Member

    Haven Hills - Board Member

    Envision Consulting • Los Angeles, CA, US
    [job_card.full_time]
    Since 1977, Haven Hills has lifted up survivors of domestic violence to transform their lives.We offer shelter, crisis intervention, counseling, advocacy, and activities supporting increased econom...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Team Member

    Team Member

    CAVA - Empire Center • Burbank, CA, US
    [job_card.full_time] +1
    At CAVA, we make it deliciously simple to eat well and feel good every day.We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years.We prio...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Representative - Port Operations

    Customer Service Representative - Port Operations

    WOTM - Partners Professional • Carson, CA, US
    [job_card.permanent]
    Customer Service Representative (CSR).Ports of Los Angeles and Long Beach.This position ensures all shipments are managed efficiently and customers receive exceptional communication and service thr...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Member Specialist

    Member Specialist

    Sam's Club • South Gate, CA, US
    [job_card.full_time] +1
    Ensures area of responsibility is maintained in accordance with Company policies and procedures by properly handling returns. zoning the area; arranging and organizing merchandise; and identifying ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Food Service Associate

    Food Service Associate

    United Pacific • Long Beach, CA, US
    [job_card.full_time] +1
    As a Food Service Associate you will be eligible for : .Day Performance-Based Increase.Full-time associates will also be eligible for medical benefits. The Food Services Associate is primarily respons...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Member Services Representative

    Member Services Representative

    Supreme Fitness Group • Van Nuys, CA, United States
    [job_card.full_time]
    In order to be considered as a candidate for this position, it is required you complete the 2nd step application.Upon clicking "Submit Application", you will be directed to this 2nd step" •.Member S...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Member Services Representative (Spanish Speaking)

    Member Services Representative (Spanish Speaking)

    UMMA Community Clinic • Los Angeles, CA, US
    [job_card.full_time]
    Starting salaries are set in accordance with our compensation plan, which considers multiple individual and organizational factors, including internal equity. To uphold pay equity in alignment with ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Swing Shift BHT

    Swing Shift BHT

    Throttle and Thrive • Palos Verdes Estates, CA, US
    [job_card.full_time]
    We are looking to hire a part-time Behavioral Health Technician to work swing shift on Sundays and Mondays each week, as well as during the week - if the facility has a need.The schedule and shifts...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Team Member Cashier / Stocker

    Team Member Cashier / Stocker

    Lunada Market • Palos Verdes Estates, CA, US
    [job_card.full_time]
    Receive and unload merchandise from delivery trucks.Organize and stock shelves, racks, and displays.Ensure products are properly labeled and priced. Maintain cleanliness and organization of the stoc...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Member Services Representative

    Member Services Representative

    VirtualVocations • North Hollywood, California, United States
    [job_card.full_time]
    A company is looking for a Member Services Representative.Key Responsibilities Build and maintain professional relationships with members and colleagues Provide best in class service and assist ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Member Service Representative (Full-Time) - Inglewood

    Member Service Representative (Full-Time) - Inglewood

    Navy Federal Credit Union • Inglewood, California, United States
    [job_card.full_time]
    To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, r...[show_more]
    [last_updated.last_updated_less] • [promoted] • [new]
    Patient Services Representative

    Patient Services Representative

    AppleOne • Los Angeles, CA, US
    [job_card.full_time]
    Exciting Patient Services Representative Opportunities in Encino, Tarzana and West Hollywood areas!.Currently hiring for multiple locations in the Southern California areas.If your passionate about...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Food Service Workers

    Food Service Workers

    Ansible Government Solutions • Long Beach, CA, US
    [job_card.full_time]
    Ansible Government Solutions, LLC (Ansible) is currently seeking Food Service Workers to support operations at the Tibor Rubin VA Medical Center located at 5901 E 7th St, Long Beach, CA 90822.If yo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Paid Focus Group Member (Hiring Immediately)

    Paid Focus Group Member (Hiring Immediately)

    Maxion Research • Carson, California, US
    [job_card.part_time]
    Join Our Part-Time Research Studies Today!.Are you eager to earn extra income from the comfort of your home? We are looking for motivated individuals to participate in paid research studies includi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Team Member

    Team Member

    1038 - Dave's Hot Chicken • Los Angeles, CA, US
    [job_card.full_time]
    The Team Member is responsible and accountable for performing specific tasks and duties assigned within the restaurant including guest service, food prep, restaurant cleanliness and teamwork.The Te...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Member

    Team Member

    Dave's Hot Chicken • Los Angeles, CA, US
    [job_card.full_time]
    The Team Member is responsible and accountable for performing specific tasks and duties assigned within the restaurant including guest service, food prep, restaurant cleanliness and teamwork.The Te...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Membership Services & Engagement Fellow

    Membership Services & Engagement Fellow

    LOS ANGELES DODGERS LLC • Los Angeles, California, USA
    [job_card.full_time]
    The Los Angeles Dodgers currently have a job opportunity for a.Membership Services & Engagement Fellow.Following you will find a brief description of the job and application process.For additio...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]