Patient Care Coordinator / Front Desk

Position: Patient Care Coordinator

Location: Neuropathy Treatment Clinic of Oklahoma

Department: Front Desk / Administrative

Schedule Type: M-TH 7:00am - 4:30pm ( No Friday's or Weekends) Job Type: Full-Time

Key Responsibilities:

Patient Interaction & Scheduling

• Greet patients warmly and professionally upon arrival

• Answer incoming phone calls and respond to voicemails promptly

• Schedule, reschedule, confirm, and cancel appointments

• Collect co-pays, accurately enter patient demographics, insurance, and clinical information in the EMR system

• Monitor waiting area for cleanliness and patient comfort

• Assist with general front office operations including faxing, scanning, and filing as needed

• Uphold confidentiality, professionalism, and HIPAA compliance in all interactions

• High school diploma or equivalent required; college coursework or associate degree (required )
• Prior experience in a medical front desk or administrative healthcare setting (required)
• Proficient in electronic medical records (EMR) systems and general computer skills (required)
• Excellent verbal and written communication skills
• Strong attention to detail and ability to multitask in a fast-paced environment
• Friendly, compassionate, and professional demeanor with patients and staff
• Ability to work collaboratively as part of a multidisciplinary healthcare team

Benefits

• PTO
• 401 K plan
• Holiday PTO
• Health Insurance/Dental Insurance
• Life Insurance

Join a clinic that puts patients first and supports team collaboration to improve lives.

Apply today to be a part of the Neuropathy Treatment Clinic of Oklahoma's mission to deliver meaningful care with purpose and integrity.