Talent.com
Sales Support Specialist
Sales Support SpecialistVertiv Group • Westerville, Ohio, USA
Sales Support Specialist

Sales Support Specialist

Vertiv Group • Westerville, Ohio, USA
[job_card.variable_hours_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Description

POSITION SUMMARY

The Sales Support Specialist Global Strategic Accounts (GSA) provides critical commercial support to GSA Account Directors. The incumbent will be expected to be the primary commercial support resource for an assigned GSA Account Director enabling her / him to focus on overall account strategy and customer-facing engagements.

As a key support function for the GSA sellers this position requires significant collaboration across all Vertiv business functions. Key areas of focus include responsibility for CPQ quotations order entry order tracking customer reporting requirements product applications assistance and pipeline maintenance. This position will also involve regular interactions with the customer.

RESPONSIBILITIES

  • Strong collaboration with the GSA Sales Organization including Sr. Executives business leaders and subject-matter-experts.
  • Intermediary support for product applications and researching and obtaining product related details necessary to support the Account Director and customer inquiries.
  • Customer Interactions

Comfortable interacting externally with customers as well as internal stakeholders

  • Prepares and delivers customer specified reporting either manually or via customer e-commerce portals
  • Participates in miscellaneous customer calls and meetings to support the Global Account Director as needed
  • Quotations / opportunity management

    • Initiate commercial quotes by creating a sales opportunity in CRM and customer quotation based upon inputs from the Account Director

  • Maintain quotation and proposal revisions
  • Assist Account Director with Deviation of Policy approval requests by submitting and following the process through to completion
  • Participates in ongoing pipeline review calls and maintains sales opportunities in CRM
  • Order entry

    • Complete order entry in a timely and efficient manner ensuring that all proper documentation has been included (technical documents quotes purchase order etc.)

  • Liaison with Vertiv Order Management and Project Execution Teams to ensure order is properly handed off to next set of key stakeholders
  • Coordinate and process customer change order requests
  • Technical support

    • Broad business unit and product level knowledge to enable effective use of Configure Price and Quote tool

  • Able to understand and seek out application-related questions on behalf of the Account Director to support quote and proposal generation
  • Commercial Support

    • Coordinates with customer and accounts payable to resolve any order-related collections issues

  • Provides an interface into tax department as needed to gather all necessary tax exemption information

    • QUALIFICATIONS

  • 3 years of experience in a customer service-related role.
  • Strong technical acumen and ability to understand product applications
  • PC Tools Skills : Advanced proficiency in Microsoft Word PowerPoint Excel and experience is preferred in Oracle Sales Cloud and Order Management systems.
  • Exceptional communication skills and ability to build strong and diverse relationships within a complex matrix organization.
  • Bachelors degree in business engineering or technology / operations is desirable.

    • TRAVEL REQUIRED

  • Infrequent (

    • Required Experience :

    IC

    Key Skills

    Data Entry,Customer Service,Account Executives,Email,Product Knowledge,Account Management,Communication,CRM,Salesforce,Phone Calls,RFP,Sales Goals,Powerpoint,Technical Support,Sales Support

    Employment Type : Full Time

    Department / Functional Area : Sales

    Experience : years

    Vacancy : 1

    [job_alerts.create_a_job]

    Sales Support Specialist • Westerville, Ohio, USA

    [internal_linking.related_jobs]
    Broadband Specialist, Huber Heights, OH area

    Broadband Specialist, Huber Heights, OH area

    T-Mobile USA, Inc. • , OH, United States
    [job_card.full_time] +1
    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation pack...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Side Hustle Coordinator (Part-Time Remote)

    Side Hustle Coordinator (Part-Time Remote)

    Finance Buzz • Circleville, Ohio, US
    [filters.remote]
    [job_card.full_time] +2
    We are looking for someone to take part in a program designed for people who already hold a full-time position but want extra income. You’ll explore proven side-hustle models, try them out, and find...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Drive with DoorDash - Sign Up in Minutes

    Drive with DoorDash - Sign Up in Minutes

    DoorDash • Circleville, OH, United States
    [job_card.full_time] +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...[show_more]
    [last_updated.last_updated_30] • [promoted]
    ATS Support Analyst

    ATS Support Analyst

    Ohio State University Wexner Medical Center • Columbus, OH, United States
    [job_card.full_time]
    Provide on-site support for health system automated systems such as JBT and Moxi robots.Monitor the operation of vehicle fleets from desktops or mobile devices. Check functions related to cart dispa...[show_more]
    [last_updated.last_updated_30] • [promoted]
    End User Support Analyst

    End User Support Analyst

    CFS • Westerville, OH, US
    [job_card.full_time]
    Monday - Friday, 8 : 00 AM - 5 : 00 PM.This role requires strong troubleshooting skills, experience with enterprise device management tools, and the ability to communicate effectively with users at all...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    OCPA • Clarksburg, Ohio, us
    [filters.remote]
    [job_card.part_time] +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Vertical Sales Specialist - ROS

    Vertical Sales Specialist - ROS

    United Rentals • Grove City, OH, United States
    [job_card.full_time]
    If you'd like the chance to make your mark with the world's largest equipment rental provider,.A Vertical Sales Specialist for Reliable Onsite Services (ROS) is assigned to a defined district or mu...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Support Specialist

    Customer Support Specialist

    VirtualVocations • Columbus, Ohio, United States
    [job_card.full_time]
    A company is looking for a Customer Support Specialist to provide support for their software products and services.Key Responsibilities Provide phone, email, and chat support for customers using ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Cash Applications Specialist

    Cash Applications Specialist

    Creative Financial Staffing • Delaware, OH, US
    [job_card.full_time]
    We are seeking a detail-oriented and motivated.In this role, you will be responsible for accurately applying incoming payments to customer accounts, ensuring timely and precise reconciliation of tr...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Member Enrollment Representative

    Member Enrollment Representative

    Christian Healthcare Ministries • Circleville, OH, US
    [job_card.full_time]
    At Christian Healthcare Ministries (CHM), we exist to glorify God, show Christian love, and serve members of the Body of Christ by sharing each other’s medical bills.The Member Enrollment Rep...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Part-time gig : Earn at least $1550 for your first 124 trips, guaranteed.

    Part-time gig : Earn at least $1550 for your first 124 trips, guaranteed.

    Uber • Williamsport, Ohio, United States
    [job_card.full_time] +1
    Earn at least $1550 driving with Uber when you complete your first 124 trips in 30 days.Why Uber? Driving is an easy way to boost your income while maintaining the flexibility your schedule require...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Sales Support Specialist

    Sales Support Specialist

    Columbus Staffing • Columbus, OH, US
    [job_card.full_time]
    Sales Support Specialist (SSS) Opportunity.We believe in the power and joy of learning.At Cengage Group, our employees have a direct impact in helping students around the world discover the power a...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Support Specialist

    Customer Support Specialist

    Employment Solutions Ohio • Columbus, Ohio Metropolitan Area, United States
    [job_card.full_time]
    We are looking for a Customer Service Representative to join a local, growing Industrial Supply team! We need an enthusiastic individual who can assist with addressing clients needs.This role will ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Sales Support

    Sales Support

    Hayden Valley Foods • Urbancrest, OH, USA
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Tropical Nut & Fruit, the nation's TOP privately owned and operated Nut and Snack Company has an immediate opening for a Sales Support associate on 1st shift. While innovating this industry sinc...[show_more]
    [last_updated.last_updated_30]
    HIV Sales Specialist

    HIV Sales Specialist

    Syneos Health / inVentiv Health Commercial LLC • Columbus, OH, United States
    [job_card.full_time]
    The HIV Sales Specialist is a key member of the Customer Team and plays a critical role in supporting Company Party's business model. He / she is responsible for working with the Customer Team to unde...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Work from Home

    Work from Home

    Earn Haus • Lockbourne, OH, United States
    [filters.remote]
    [job_card.full_time] +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Freelance Opinion Contributor (Hiring Immediately)

    Freelance Opinion Contributor (Hiring Immediately)

    Maxion Research • Circleville, Ohio, US
    [job_card.part_time]
    Join Our Part-Time Research Studies Today!.Are you eager to earn extra income from the comfort of your home? We are looking for motivated individuals to participate in paid research studies includi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote : Get Paid to Play Games

    Remote : Get Paid to Play Games

    Free Cash by Almedia • Circleville, OH, United States
    [filters.remote]
    [job_card.full_time]
    Receive a $5 welcome bonus when you complete your first offer!Make money in your spare time by completing online tasks : . Take paid surveys (5-15 minutes each).Test new mobile games and apps.Share yo...[show_more]
    [last_updated.last_updated_30] • [promoted]