Onboarding Operations Associate

A company is looking for an Onboarding Operations Associate - EU.

Key Responsibilities

Manage the end-to-end onboarding process for new merchants and partners

Serve as the primary contact for onboarding inquiries and handle post-onboarding change requests

Collaborate with internal teams to ensure a smooth onboarding experience and identify areas for process improvement

Required Qualifications

Bachelor's degree in Business Administration, Economics, or Legal studies considered an asset

2-3 years of experience in a service-oriented role

Tech-savvy with the ability to quickly learn new systems and platforms

Strong organizational, time management, and multitasking abilities

Eagerness to learn and a strong customer-service focus