Salary : $6,329.00 - $7,694.00 Monthly
Location : Main Campus 411 Central Avenue, Salinas
Job Type : Full-Time Classified
Job Number : 202400255
Division : Information Technology
Department : Technoloy Resouces
Opening Date : 11 / 03 / 2025
Closing Date : 11 / 17 / 2025 11 : 59 PM Pacific
Description
Under the direction of the VP of Information and Technology Resources or other assigned administrator, perform skilled and technical duties related to the help design, implement, maintenance, troubleshooting, analyze, and maintaining of networks and telecommunication for district. The purpose of the position is to address a broad range of networking projects that address critical organizational needs, such as networks, VoIP, telecommunication.
Examples of Duties
REPRESENTATIVE DUTIES :
- Receive and prioritize service orders for network and telephone installations, moves, additions, changes and repairs. Verify the nature and validity of the request. Identify tools, equipment, and parts needed to complete the work order and contact users for installs, adds, moves, and changes when necessary.
- Advise telephone system users of telephone features, procedures, functions, and services. Update phone software to support voice mail and phone display changes.
- Conduct research for new and enhanced telecommunications and network equipment. Contact vendors for price, features, upgrades, warranties, and delivery. Initiate purchase orders for equipment, reviewing for compliance with established standards. Receive and verify invoices for telephone equipment, parts and accessories.
- Provide updates to automated features in the District's telephone system such as messaging to denote closure, holiday, emergency, etc. Record voice messages that support automated functions.
- Coordinate and participate in preparation and distribution of the in-house telephone directory.
- Review and update directory information with representatives from various departments.
- Maintain up-to-date telephones extension.
- Assist in the design and implementation of LAN / WAN converged networks and network upgrades from cabling design to switching, routing, and wireless.
- Configure, test, and maintain LAN / WAN, VoIP, wireless, software defined networks and related services. Create and maintain comprehensive documentation for all implemented networks.
- Maintain and support LAN / WAN environment and ensure all network equipment has the latest security patches. Utilize various network monitoring tools to monitor the network and to respond to network incidents.
- Stay up to date with evolving industry standards for networking technologies, standards and practices.
- Responsible for configuring electronic keyless doors / fobs / SIO boards, including : testing, troubleshooting, back-ups and maintaining system parameters such as time zones, new door additions, controller board resets, holidays, lock downs, custom door programming and key fob management.
- Provide technical support and troubleshooting camera issues on the network.
- Provide technical support in the installation, configuration, testing, monitoring and maintaining UPS.
- Provide assistance to the Network Administrator relating to network switching, wireless access points and telecommunications.
- Provide technical support for student and employee network, wireless, telephone, portal, camera, firewall and keyless door access to user-designated systems.
Typical Qualifications
KNOWLEDGE AND ABILITIES
KNOWLEDGE OF :
Network design and practices (e.g. networks segmentation, layered defense strategies).Implementing and administrating network devices, setting and maintaining policies and rights within a network environment.Network cabling design standards.Network switching, network routing protocols, VPN, wireless access installation and problem resolution.Common network monitoring and utilities.General knowledge of OSI network model, Ethernet, and TCP / IP networking.ABILITY TO :
Install, test, and troubleshoot telecommunications devices on a timely basis.Respond to large volume of calls / inquiries and give instructions to users in a courteous, tactful manner. Communicate clearly and accurately under occasionally stressful conditions.Discuss technical information with users, discern their needs and provide solutions to meet those needs.Update skills on a regular basis to keep abreast of rapidly changing technology with willingness.Establish and maintain effective and cooperative working relationships with those contacted during the course of work.Prioritize and multitask to meet deadlines / timeframes.Learn new technologies and maintain industry knowledge.Ability to lift, carry and move all components of network equipment, peripherals, and other ancillary equipment.Prioritize and multitask.Read and understand construction documents and drawings pertaining to telecommunications and structured cabling.Effectively communicate and interact with persons of diverse backgrounds and abilities.Establish and maintain effective and cooperative working relationships with those contacted during the course of work.Work independently and exercise good judgment.Supplemental Information
Associate's degree
or equivalent preferably in computer science, telecommunications, information technology or related field
and three years of experience in network and telecommunication including troubleshooting and support.
Regular, full-time, 12-month per year classified position on the Main Campus. Weekly Schedule : Monday-Friday 8 : 00 am- 5 : 00 pm. Starting salary : $6,329 / month (Step A). Salary range 37 on CSEA salary schedule : $6,329-$7,694 (5 Steps). The district provides health benefits, which currently consist of full medical, dental, and vision insurance for employee and a high percentage of coverage for eligible dependents. District-paid life, accident, and income protection insurance are provided for the employee only. Must become
a member of the Public Employees' Retirement System (PERS).
APPLICATION PROCEDURES
The following documents MUST be uploaded as attachments to your online application :
1. Resume
2. Cover letter
3. Unofficial College / University Transcripts
Diversity Statement
The following statement MUST be completed in your online application :
Provide a statement about yourself that specifically demonstrates sensitivity to the needs of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students and the community at large.
EEO Statement :
Hartnell Community College District is an Equal Opportunity Employer committed to nondiscrimination on the basis of ethnic group identification, race, color, language, accent, immigration status, ancestry, national origin, age, gender, gender identity, religion, sex, sexual orientation, transgender, marital status, veteran status, medical condition, and physical or mental disability consistent with applicable federal and state laws.
We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.
To learn more details, visit our benefits page.
01
IMPORTANT : All applicants must respond to the following questions directly. Your answers are essential for evaluating your qualifications for this position. Using "See resume," attachments, or links will not be accepted. Confirm below that you have read and understood these instructions.
YesNo02
Do you have an Associates degree?
YesNo03
If you do not have an associates degree do you have an equivalent combination of education, training, and experience sufficient to successfully perform the essential duties of the job as those listed above? Please explain
04
Do you have three years of experience in network and telecommunication including troubleshooting and support?
YesNo05
Diversity Statement -Provide a statement that specifically demonstrates sensitivity to the needs of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students and the community at large.
Required Question