Customer Service Account Coordinator

Allied National Services has an immediate opening for a Customer Service Account Coordinator at our corporate office. We're seeking a reliable, upbeat, and proactive professional who enjoys taking ownership of customer satisfaction and ensuring smooth daily operations.

In this role, you'll coordinate vendor services , respond to client requests , and ensure that all services meet company and customer expectations. This position requires strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities

Ensure daily attendance and accountability of assigned employees

Schedule and coordinate special services by phone and email

Confirm completion of services (pre- and post-service follow-up)

Respond promptly to customer calls and emails

Maintain accurate records and updates in CRM software

Follow up on equipment repairs and service-related issues

Process contractor invoices efficiently and accurately

Source, vet, and onboard new contractors and employees

Qualifications

2+ years of experience delivering excellent customer service in an office environment

Strong and stable work history (no frequent job changes)

Excellent multitasking, organization, and communication skills

Confident and assertive decision-maker with sound judgment

Proven ability to prioritize and adapt in a fast-paced work environment

Intermediate proficiency in Microsoft Excel

Exceptional attention to detail and follow-through in a high-volume setting

Management experience preferred but not required

Associate's or Bachelor's degree preferred but not required

Must have a valid driver's license and be able to pass a background check

Why Join Allied National Services?

At Allied, we pride ourselves on teamwork, accountability, and a commitment to excellence. You'll be part of a supportive, growth-minded environment where your contributions make a meaningful impact on client satisfaction and company success.