Talent.com
Team Leader
Team LeaderH&R Block • League City, TX, US
Team Leader

Team Leader

H&R Block • League City, TX, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Team Leader Opportunity

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

As you inspire people to make confident, informed decisions about their lives, careers, and money, youll build client relationships that will grow stronger every year.

Joining us as a Team Leader, youll provide leadership to a customer-centric team of associates and accelerate their seasonal tax business by managing a single H&R Block tax office.

Youll serve as the front-line manager to provide leadership and development of tax office associates, delivering an outstanding client experience, and achieving all office related growth objectives. Well help you advance your knowledge and skills youll need to excel with us as you serve as a knowledgeable resource on tax topics and products for associates.

It would be even better if you also had :

  • Multi-unit people management experience in the retail, restaurant, banking, or other related industry
  • 2+ years as a Tax Professional

What you'll bring to the team :

  • Partner with District General Manager to create and implement office-level growth plans, which includes developing local partnerships and managing office community involvement
  • Assist the District General Manager in recruiting and interviewing candidates for tax office associate positions
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved
  • Lead daily activities to ensure that all tax office associates work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Build an engaging team environment by training and coaching associates to execute on Service Standards recognizing outstanding associate contributions
  • Lead daily team meetings and communicate essential information to tax office associates
  • Create associate work schedules and ensure accurate timekeeping and overtime management
  • Prepare tax returns, as required
  • Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
  • Your expertise :

  • Prior experience working in a customer service, shift leader, or similar role
  • Experience supervising or managing people
  • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course
  • (if preparing tax returns)
  • Annual completion of continuing education and ability to meet all other IRS and applicable state requirements
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Passionate, determined and resilient with a customer-centric mindset
  • Able to work a flexible work schedule and flexibility in work assignments based on business needs
  • High school diploma / equivalent or higher
  • Why work for us :

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

    Employee Assistance Program with Health Advocate.

  • Wellbeing program, BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
  • The community you will join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

  • Enrollment?in?or completion of the H&R Block Income Tax Course of Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
  • Sponsored Job

    #42654

    [job_alerts.create_a_job]

    Team Leader • League City, TX, US

    [internal_linking.related_jobs]
    Shift Manager

    Shift Manager

    McDonald's • La Porte, TX, US
    [job_card.full_time]
    I want a satisfying career with good benefits and great opportunities for advancement.I have a lot to offer and I want to grow. The Job for Me Get a job that inspires your best and moves you forwar...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Member

    Team Member

    Pizza Hut • Baytown, TX, United States
    [job_card.full_time]
    Working at Pizza Hut is about making hungry people happy.It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling fa...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Entertainment Team Supervisor

    Entertainment Team Supervisor

    Walmart • Baytown, TX, US
    [job_card.full_time] +1
    WM Supercenter #194 4900 Garth Rd Baytown, TX 77521-2257 CP-194-9046.Entertainment associates greet customers on the salesfloor and offer them assistance. They are tech savvy and recommend merchandi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    SHIFT SUPERVISOR

    SHIFT SUPERVISOR

    Jason's Deli • Webster, TX, US
    [job_card.full_time]
    Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976.At Jason's Deli, we work hard to ensure that our employees are rewarded with advancement, recognition, an...[show_more]
    [last_updated.last_updated_30] • [promoted]
    LEAD TEAM MEMBER PT - pOpshelf

    LEAD TEAM MEMBER PT - pOpshelf

    Dollar General • Webster, TX, US
    [job_card.full_time]
    Join The Dollar General Journey.Dollar General values each employee and offers a wide range of career opportunities in various locations. We are more than a retail company; we value the unique stren...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Multi-Unit Team Leader

    Multi-Unit Team Leader

    H&R Block • Baytown, TX, US
    [job_card.full_time] +1
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Associate Team Leader

    Associate Team Leader

    H&R Block • Baytown, TX, US
    [job_card.full_time] +1
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Cashier / Cook / Team Leader

    Cashier / Cook / Team Leader

    Schlotzsky’s • Baytown, TX, United States
    [job_card.full_time]
    Team Member for all around shift A team member is an employee who works in a group or team, like those who work in restaurant. Team members may work in guest services, with food, or with cu...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Store Team Member

    Store Team Member

    Academy Sports and Outdoors • Webster, TX, US
    [job_card.full_time]
    Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our Purpose is to make it easier for everyon...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Associate

    Team Associate

    LUX Beauty Supply • Baytown, TX, US
    [job_card.full_time]
    Company Description LUX BEAUTY SUPPLY is a located at 7710 Garth Rd in Baytown, Texas specializing in providing high-quality beauty and personal care products. We are dedicated to offering exception...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    TEAM LEADER

    TEAM LEADER

    Jack In The Box • Seabrook, TX, US
    [job_card.full_time]
    Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering a "WOW" guest experience by consistently providing quality food, excellent se...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Zone Lead - PT

    Zone Lead - PT

    At Home Stores • Webster, TX, US
    [job_card.part_time]
    To become the leading Home Dcor retailer.Enable everyone to affordably make their house a home.The Part-Time Zone Lead (ZL) supports merchandising in designated zones and maintains an active sellin...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Operations Lead - FT

    Operations Lead - FT

    At Home Stores • Webster, TX, US
    [job_card.full_time]
    To become the leading Home Dcor retailer.Enable everyone to affordably make their house a home.The Operations Lead (OL) oversees store processes and supports an active selling culture by ensuring t...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Experience Manager PT

    Customer Experience Manager PT

    Michaels • Webster, TX, US
    [job_card.full_time] +1
    Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store recovery standards to deliver...[show_more]
    [last_updated.last_updated_30] • [promoted]
    • Temp / Seasonal Stock Team Member - Kirkland's Home

    • Temp / Seasonal Stock Team Member - Kirkland's Home

    Kirkland's • Baytown, TX, US
    [job_card.full_time]
    The primary responsibility of a Stock Team Member is to assist with freight flow process, backroom organization, salesfloor replenishment, and price changes. This position requires a high level of o...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Store Team Lead

    Store Team Lead

    Academy Sports and Outdoors • Baytown, TX, US
    [job_card.full_time]
    Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our Purpose is to make it easier for everyon...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Entertainment Team Supervisor

    Entertainment Team Supervisor

    Texas Staffing • Baytown, TX, US
    [job_card.full_time]
    Job Opportunity At Walmart Supercenter #194.Hourly Wage : $19 - $32 per hour.The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensat...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Apparel - Team Lead

    Apparel - Team Lead

    Bass Pro Shops • League City, TX, US
    [job_card.full_time]
    Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include : merchandise presentat...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]