Service Assistant

JOB SUMMARY

Join our dynamic breakfast café as a Service Assistant, where you will play a crucial role in ensuring that our guests enjoy their meals at the peak of freshness and flavor. You'll work closely with the kitchen and service staff to guarantee timely food preparation and delivery, creating a seamless dining experience that keeps our guests coming back for more.

WHY KEKE'S

Keke's is a thriving and growing brand that is differentiated in the hospitality space. We believe in putting People First, Embracing Openness, and being Better Together as we Pursue Excellence as we live our Guiding Principles. We work together to deliver an experience to our guests that is differentiated and drives our key metrics of Team, Guest, Sales and Profits.

We offer competitive pay and great benefits including Medical, Dental, Vision, Paid Vacation, 401K with company match, profit sharing and plenty of amazing pancakes! We offer competitive pay with rapid opportunities for growth. Not to mention an intentional focus on creating a Culture that makes Keke's the BEST job in hospitality.

ESSENTIAL FUNCTIONS (Key Responsibilities)

• Ensure that orders are cooked efficiently so that all items for a table are ready to be served simultaneously.
  
• Collaborate with servers to run food to the table while it's warm and prepared to perfection.
  
• Read tickets and prepare all food items according to standard recipes and procedures within specified time limits (8-10 minutes), ensuring correct setup and plate presentation.
  
• Deliver food from the kitchen to guests in a timely manner, working cooperatively with servers, especially when additional food runners are unavailable.
  
• Perform side work at the start and end of each shift as required to maintain operational efficiency.
  
• Prepare toast as needed based on business demands.
  
• Maintain clean and organized server line areas, ensuring surfaces, utensils, and containers are constantly cleaned and ready for use.
  
• Be ready and willing to assist co-workers and adapt to situations as they arise.
  
• Monitor guests' dining experiences, ensuring satisfaction with food and service, and respond promptly and courteously to requests.
  
• Prepare coffee, decaf coffee, and iced tea as needed, ensuring beverages are ready for service.
  
• Refill ice to keep the server's cooler stocked and functional.
  
• Maintain a proactive approach to cleanliness and organization throughout the kitchen and service areas.
  
• Fill in as needed to support smooth restaurant operations as directed by the restaurant manager or immediate supervisor.
  

QUALIFICATIONS & REQUIREMENTS

• Previous experience in a restaurant or food service role is preferred but not required.
  
• Strong communication skills and a friendly demeanor.
  
• Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
  
• Physical stamina to stand for extended periods and perform tasks such as lifting and cleaning.
  
• Availability to work flexible hours, including weekends and holidays.
  
• Must be at least 18 years old.
  
• Knowledge of basic food safety practices and ability to follow health regulations.
  
• Reliable transportation to and from work.
  

The typical pay range for this role is:

Minimum:$7.25 - Maximum:$13.31

Please note that this range represents the pay range for all positions in the job grade within which the position falls. This job posting is not a promise of any specific pay for any specific employee as the actual pay will take into account a range of factors, including location and experience.

Keke's Breakfast Cafe is committed to providing equal employment opportunity for all persons regardless of age, race, creed, color, national origin, citizenship status, religion, sex, sexual orientation, gender identity, disability, genetic information, military or veteran's status, criminal background, or any other characteristic protected by Federal, State, or local law.

Applicants requiring reasonable accommodation for any part of the application process should contact 864-597-8000. PLEASE DO NOT CONTACT THIS NUMBER TO CHECK THE STATUS OF YOUR APPLICATION.

Keke's Breakfast Cafe participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee's Form I-9 to confirm work authorization. For more information on E-Verify, please contact the DHS at 888-897-7781 or dhs.gov/e-verify. Please note that we do not use this information to pre-screen job applicants.