Description
Community Administrator - Homecoming at The Preserve, Chino, CA
Company : Lewis Group of Companies
About Us :
Lewis Group of Companies is one of the nation's largest privately held real estate development firms. With over 70 years of experience, we're committed to creating communities that thrive. We value honesty, long-term relationships, and high-quality standards that benefit our employees, residents, and the broader communities we serve.
Your Role : Community Administrator
As a Community Administrator, you'll work closely with the Community Director, Business Manager, Leasing Manager, and onsite staff to provide exceptional service to both current and prospective residents. This role blends administrative responsibilities with resident engagement and leasing support, helping create a positive first and lasting impression of the community.
What You'll Do :
- Manage the resident services desk and maintain an organized office environment
- Administer monthly rent collection, post rent and notices, and follow up on delinquencies
- Maintain accurate resident files and records
- Manage incoming mail, packages, and deliveries for residents
- Collaborate with maintenance and leasing staff to support daily operations
- Answer phones and emails while handling resident inquiries and requests
- Assist in the sales process by touring prospective residents and helping lease new apartment homes
- Promote a proactive, customer-first environment and strengthen resident satisfaction
- Perform other duties as assigned to support community operations
What We're Looking For :
1-2+ years of administrative or customer service experience; property management experience preferredExcellent communication and interpersonal skills with a strong customer service focusStrong organizational skills and attention to detailAbility to handle multiple priorities in a fast-paced environmentProficiency in Microsoft Office (Word, Excel, Outlook)Availability to work 9 : 00 a.m.-6 : 00 p.m. with regular days off Monday & TuesdayValid driver's license preferredCompensation & Perks :
The Lewis Group of Companies reasonably expects to pay $24.50 per hour for this role, with actual compensation based on skills, experience, location, and business needs.Performance Incentives : Annual merit increases and annual bonus opportunitiesCell Phone Allowance : $60 / monthClothing Allowance : $650 in your first year, $450 each following yearMedical / Dental / Vision Insurance (variety of plans to choose from)401(k) Plan with Company MatchApartment Rental DiscountsPaid Time Off, Holidays, and Vacation TimeContinued training and advancement potential within the Lewis portfolioWhy Join Lewis?
At Lewis, we're more than a property management company-we're a community builder. We care deeply about our employees and believe in investing in your success, both professionally and personally. We foster a welcoming, inclusive workplace that values your contributions and supports your career goals.
Lewis Management Corp. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.