Executive Housekeeper

Executive Housekeeper

Join us at Hyatt Regency Austin for an exciting opportunity to lead a dynamic and diverse Housekeeping team. With our newly transformed and elevated guest rooms, we are seeking a strategic and high-energy Executive Housekeeper to elevate the guest experience and drive excellence across our operations. The Executive Housekeeper oversees all aspects of the hotel's housekeeping operations, ensuring an exceptional guest experience. This role involves strategic planning, staff development, interdepartmental coordination, and operational execution. The ideal candidate will demonstrate meticulous attention to detail, strong leadership capabilities, and the ability to collaborate effectively with department heads, team members, and guests. We are proud to share that Hyatt is a certified Great Place to Work and has been named to the Fortune 100 Best Companies to Work For list in the United Statesreflecting our commitment to fostering a culture of inclusion, support, and opportunity.

Key Responsibilities

• Lead short- and long-term planning for housekeeping operations and guest room preventative maintenance.
• Develop and manage budgets, labor cost plans, and departmental objectives.
• Maintain optimal inventory levels of housekeeping and laundry supplies.
• Train staff on guest interaction standards and service excellence.
• Implement and uphold a rigorous room inspection program.
• Ensure compliance with all safety, security, OSHA, and ADA policies.
• Collaborate closely with other departments to support hotel-wide initiatives.
• Conduct daily room inspections to uphold quality standards.
• Manage procurement of linens and supplies, ensuring cost-effective purchasing.
• Stay current with housekeeping and laundry technologies.
• Partner with vendors to ensure timely delivery, competitive pricing, and equipment maintenance.
• Mentor and lead a multilingual, multicultural team with empathy and professionalism.
• Oversee turndown service and accommodate special requests for VIP guests and dignitaries.
• Maintain staffing levels aligned with service goals and guest expectations.
• Coach and counsel team members to uphold Hyatt's service standards and procedures.

Benefits! We care for people so they can be their best. Our colleagues enjoy :

Qualifications

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Primary Location : US-TX-Austin

Organization : Hyatt Regency Austin

Pay Basis : Yearly

Job Level : Full-time

Job : Housekeeping / Laundry

Req ID : AUS009988

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.