Senior Manager - Mobis Parts Operations (HOT) - Irvine, CA

Senior Manager - Mobis Parts Operations (HOT) - Irvine, CA

The Senior Manager - Mobis Parts Operations (HOT) position is responsible for all duties related to import and export MPA forwarding operations, managing, supervising, and troubleshooting the MPA team, efficiently supporting weekly and monthly closing reports, and monitoring AR / AP. Additionally, this position will lead and assist various projects as required. Compensation $118,000-$134,000 / Per Year (Subject to Compensation Study Upon Candidate Selection)

Responsibilities :

• General MPA Operations (Inbound, Outbound, and In-land)
• Oversee the transportation of freight and ensure complete customer satisfaction by facilitating timely and accurate communication
• Provide guidance and direction to MPA Team on operational decisions based on immediate requirements and urgent transportation
• Liaise with customers, suppliers, and ocean carriers, inland transportation companies to ensure that a premium level of customer service is always present
• Accurately manage and maintain departmental operational tasks such as accounting, reporting, and records keeping in accordance with internal policies and state and federal regulations
• Manage accounts to retain existing relationships and grow share of business
• Enhance operational procedures, systems and principles in areas of information flow, management, and business processes
• Enhance management reporting and identify opportunities to expand systems
• Supervise and troubleshoot MPA Operations
• Customer Services and Client Management
• Drives performance improvement of operations and customer relation to achieve KPIs
• Prioritizes and delegates work tasks among the team members
• Ensures that all customer inquiries are responded promptly and professionally
• Maintain data updates in operation system
• Regularly maintain updates in operation systems
• Maintain database / record keeping in the systems
• Provide general administrative support to FF group
• Assist with projects and contracts
• All other duties as assigned

Benefits of working at Hyundai GLOVIS America Inc. :

Minimum Education Required : Bachelors

Job Category : Management

Additional Qualifications / Responsibilities :