Job Description
Job Description
An organization in the Shadyside area is in need of a temporary-to-hire Billing / Customer Service Specialist.
The Billing / Customer Service Specialist position is hybrid-3 days in the office / 2 days at home.
The Billing / Customer Service Specialist would be responsible for the following duties :
- Process and post payments
- Assist with daily bank deposits
- Prepare and distribute letters (mail, email, or document upload).
- Process returned checks
- Support monthly billing cycles and mailing processes.
- Send emails out for outstanding balances
- Answer calls concerning bills
- Assist in analyzing and reconciling accounts and reviewing charges.
- Prepare extended payment plan contracts and conduct follow-up as needed.
The hours for this position are Monday through Friday from 8am-4pm.
If you are interested in being considered for this Billing / Customer Service Specialist position, please 1) Apply online AND 2) follow up with a phone call to 888-396-0099!
Proven experience in Billing or related financial roles.Excellent customer service skills with an attentive and approachable communication style.Ability to scan, organize, and maintain accurate financial documentation.Higher Education experience is a plusStrong phone skillsGreat Customer-service skills