Program Director-Medical Leave of Absence

Program Director

Come make a difference and consider this unique opportunity to step into a rewarding career.

At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight."

It's why we're so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

About the Role

As the Program Director, you will oversee a team delivering disability and leave management services. This key role demands effective client engagement and team leadership abilities. Your responsibilities include ensuring top-notch and compliant leave of absence services, promoting excellence and client satisfaction, and nurturing internal colleague engagement. This role is remote with regular travel to the client office in Jersey City, New Jersey.

Responsibilities

• Leading and managing all aspects of Short-Term Disability (STD), Family Medical Leave, Company Leaves, and Medical Accommodations.
• Driving a culture of excellence, resulting in high client satisfaction and internal colleague engagement.
• Developing and execute innovative operational strategies using data and analytics to measure and improve performance.
• Overseeing financial and contract management, including negotiations.
• Ensuring that an effective system of regulatory compliance and internal controls have been maintained.
• Recruiting, managing, growing, and retaining a high performing team.
• Delivering exceptional cross-functional collaboration with key partners across the organization. Partners include : IT, Best Practices, Customer Service, Finance, Compliance, Account Management and Chief Medical Officer.
• Serving as primary point of contact for the client leadership team and holds a key.

Requirements

We offer programs and plans for a healthy mind, body, wallet and life because it's important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options.

We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@alight.com.

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.