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Concierge
ConciergeStonecroft Independent Living • Flat Rock, NC
Concierge

Concierge

Stonecroft Independent Living • Flat Rock, NC
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]
Stonecroft Independent Living -

Are you a friendly and professional individual with a passion for providing excellent customer service and creating a welcoming environment for seniors?

Stonecroft Independent Living is seeking a dedicated Concierge to assist residents and visitors at Stonecroft Independent Living, ensuring a high level of service and enhancing the overall experience for everyone in our community.

Why Join Stonecroft Independent Living?

At Stonecroft Independent Living, we foster a culture of compassion, leadership, and growth—for our residents and our team. We offer:

  • Competitive pay rates
  • Comprehensive health, dental, and vision insurance
  • Paid time off and holidays
  • Ongoing professional development opportunities
  • Company-paid life insurance
  • Company-paid Employee Assistance Program

Essential Duties and Responsibilities:

  • Resident & Visitor Services: Greet residents, families, and visitors warmly, providing assistance with inquiries, directions, and requests to ensure a positive experience.
  • Concierge Support: Offer a variety of concierge services, including arranging transportation, coordinating reservations, and helping residents with special requests or errands.
  • Communication Hub: Serve as a central point of contact for residents and staff, communicating important information about community events, activities, and announcements.
  • Customer Service Excellence: Maintain a high level of customer service, ensuring that all residents feel valued, heard, and well-supported in their needs and requests.
  • Administrative Tasks: Perform light administrative duties such as maintaining logs, scheduling appointments, and assisting with resident or visitor check-in/check-out procedures.
  • Event Coordination: Assist in the coordination of community events and activities, ensuring residents are informed and engaged.
  • Problem Resolution: Address any concerns or issues promptly and professionally, ensuring that problems are resolved quickly and to the satisfaction of residents and their families.
  • Safety & Security: Assist with security procedures, including monitoring guest and visitor access, maintaining a safe environment, and reporting any concerns to management.

Qualifications:

  • High school diploma or equivalent (required)
  • Previous customer service or concierge experience (preferred)
  • Strong communication, interpersonal, and organizational skills
  • Ability to manage multiple tasks simultaneously and prioritize effectively
  • Compassion for and a desire to work with the elderly
  • Professional appearance and demeanor
  • Proficiency with office equipment and software, including Microsoft Office Suite
  • Strong problem-solving and conflict resolution skills

If you’re a personable, organized, and service-oriented individual who thrives on helping others, apply today to make a meaningful difference as a Concierge at Stonecroft Independent Living!

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Concierge • Flat Rock, NC

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