Front Desk Lead Position

We are looking for a positive Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed.

You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions.

Responsibilities :

Enthusiastically greet members, prospective members, and guests

Provide a high-level of customer service to all members and effectively resolve issues

Handle front desk activities including answering phones and checking-in members

Take prospective members on tours of the facility

Ensure gym systems and processes are followed

Enforce facility rules and regulations, ensuring faciling is clean and safe

Qualifications :

Previous customer service experience preferred

Strong communication and customer service skills

Upbeat and positive attitude!

Passion for health & fitness

Basic computer proficiency

Complete our short application today!